Service Link Worker-Case Management

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Service Linkage Worker provides services within a broad range of focus areas to assist patients in accessing and adhering to care. Services provided may include HIV testing and counseling, patient assessments, assisting to reduce access and adherence barriers, follow-up to ensure referrals are completed, patient navigation assistance, and coordination with case managers and other clinic staff.

Minimum Qualifications

Education/ Work Experience:

Bachelor's degree from an accredited college or university with a major in social or behavior sciences (And) One (1) Year Work Experience documented paid work experience in providing client services to Persons Living with HIV/AIDS (PLWHA)

(OR)

High School Diploma or GED (And) Five (5) Years Work Experience documented paid work experience in providing client services to Persons Living with HIV/AIDS (PLWHA)

Equipment Operated: Computer and general office equipment.

Special Requirements

Communication Skills: Above Average Verbal (Heavy Public Contract), Writing /Composing: Correspondence, Reports

Other Skills: Analytical, P.C., MS Word

Work Schedule: Flexible, Eligible for Telecommute

Other Requirements: Completion of Texas Department of Health, HIV Case Management 101 within first 90 days of employment. Other required trainings as outlined in the Ryan White Standards of Care.

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