Service Manager

Graff Auto Campus
  • Burns Harbor, Indiana
    30+ days ago

    Job Description

    Graff Auto Campus | Service Manager

    Lead the Shop, and Develop the People in It

    We're looking for a Service Manager who runs an efficient, customer-first department and builds the team behind it. At Graff Auto Campus, our leaders coach, train, and mentor, so technicians and advisors grow, stay, and become future leaders.

    Transparent Pay and Benefits

    • $90,000–$150,000 per year, paid bi-weekly
    • Health insurance and retirement plans

    What You'll Do

    • Manage all aspects of the service department
    • Lead, coach, and develop technicians, advisors, and staff, with clear career paths for each role
    • Deliver timely, quality service for every customer
    • Monitor inventory and order supplies as needed
    • Resolve customer questions and concerns
    • Recognize wins and drive a positive, accountable shop culture
    • Support recruiting and onboarding of new service team members

    What You Bring

    • Previous automotive service management experience
    • Strong leadership and communication skills, with a coaching mindset
    • Knowledge of automotive repair and maintenance
    • Excellent customer service
    • Detail-oriented and organized

    Why Graff

    • Five brands on one campus: Ford, Toyota, Kia, Chevrolet, and GMC
    • A leadership team that invests in technology, development, and culture
    • Growth into fixed operations leadership across the group

    Apply today. We move quickly and want to meet you.

    Numbers & Facts

    LocationBurns Harbor, Indiana
    Websitehankgraff.com

    Skills

    • Automotive Industryunmatched
    • Automotive Managementunmatched
    • Automotive Repair and Maintenanceunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Health Insuranceunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Onboardingunmatched
    • Order Suppliesunmatched
    • Organizational Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retirement Planunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

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