RV Dealership Service Manager

Join Our Team

We’re looking for an experienced, motivated Service Manager to lead a fast-paced RV dealership service department focused on customer satisfaction, team leadership, and operational excellence. If you thrive in a hands-on leadership role and understand the RV lifestyle and service industry, we want to hear from you.

Position Overview

The Service Manager is responsible for overseeing all daily operations of the service department, including technician productivity, customer experience, warranty administration, scheduling, parts coordination, and profitability. This position plays a key role in maintaining a positive reputation for quality service and customer care.

Responsibilities

• Manage day-to-day operations of the RV service department
• Lead, coach, and motivate service advisors and technicians
• Ensure high levels of customer satisfaction and communication
• Monitor technician productivity and department performance
• Work closely with the parts department to ensure timely repairs
• Oversee warranty claims and manufacturer compliance
• Maintain a clean, safe, and organized service facility
• Resolve escalated customer concerns professionally
• Help recruit, train, and retain top service talent
• Meet department sales, labor, and profitability goals

Qualifications

• Previous experience managing an RV, automotive, marine, or powersports service department preferred
• Strong leadership and organizational skills
• Excellent customer service and communication abilities
• Understanding of RV systems including electrical, plumbing, HVAC, appliances, and slide systems preferred
• Experience with service scheduling and repair order management software
• Ability to multitask in a fast-paced environment
• Valid driver’s license required

What We Offer

• Competitive salary plus performance bonuses
• Health insurance options
• Paid vacation and holidays
• Employee discounts
• Supportive team environment

Compensation

Compensation based on experience and qualifications.

Apply Today

If you’re ready to lead a growing RV service department and help deliver outstanding customer experiences, we’d love to hear from you.