Service Manager

Overview

When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader. We offer a competitive salary and a comprehensive benefits package including 401k match.

Responsibilities

As a Service Manager with WCTractor, you will play a critical role at Washington County Tractor. Our Service Managers oversee all service operations within a location to partner with all departments to ensure internal and external customer satisfaction, growing profitable service labor sales, and effectively engaging department personnel.

Responsibilities include, but are not limited to:

• Ensure overall customer satisfaction
• Follow and maintain effective Service Department processes to ensure customer satisfaction.
• Communicate effectively within service department and with other store departments
• Leads the implementation of best practices and processes throughout the service department and trains team members accordingly
• Complete reports and forms related to work assignments
• Maintain current knowledge related to agricultural and light construction equipment
• Participate in continuing education opportunities
• Adhere to all safety guidelines and requirements