Service Manager

Our People Drive the Donaldson Difference

We know our success is a direct result of the many motivated, goal-oriented professionals that make up the Donaldson team. Our values are their values, and together we create peace of mind for our clients and residents. We reward each other’s hard work, through tangible benefits and compensation, and the personal satisfaction of a job well-done, a challenge overcome, or a problem well-solved.

Why Donaldson

Industry Leader
Founded by Maryland real estate expert Walter R. Donaldson over 20 years ago, Donaldson is an established, reputable property management company with a bright future.

Competitive Pay & Great Benefits
We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k), and more!

Paid Time Off
Donaldson has one of the most progressive time off programs in our industry. We offer a standard two weeks of vacation at hire, which increases to three weeks after 5 years of tenure. Additionally, Donaldson recognizes all of the standard holidays, grants each employee 6 days of sick leave per year, and offers each team member 2 additional personal days, 1 floating holiday, and their birthday off with pay on an annual basis. Employees who reach tenure milestones, such as 10-, 15-, 20- and 25-year anniversaries, receive additional days off to celebrate their achievement.

Outstanding Advancement Opportunities
300 team members and counting! Donaldson is growing, and we think you should, too. Our company growth creates internal advancement opportunities across different regions. We are proud to have many seasoned and generous leaders in our organization, and they are looking for those individuals hungry for growth and learning opportunities.

Professional Development
Ongoing, on-site education opportunities, a web-based Donaldson learning portal, industry educational events, and compliance certification programs are just a few of the ways we encourage and support our team members to embrace continual learning.

Award-Winning Culture
Donaldson takes pride in acknowledging our employees for a job well-done! In 2021, we were recognized by GoodSeeker as a Top 20 Values-Driven Employer in the Greater Washington Region. We encourage current and prospective employees alike to check out the amazing things our team accomplishes each month by following us on LinkedIn and Facebook! For more on the GoodSeeker Award, click here.

Charity and Community Involvement
We partner with local and national organizations to give back to our communities in meaningful ways. Front-line employees are involved in company-organized, hands-on activities; some recent examples are rebuilding homes through Rebuilding Together Montgomery County and serving meals at Shepherd’s Table. We also support our employees’ individual service efforts by offering 8 hours of paid time off to spend helping their favorite charity each year and we involve interested team members in our Donaldson Cares Committee.

Fun Company-Wide Events
Our annual holiday party, all-hands Town Hall meeting, quarterly manager meetings, and regional get-togethers are examples of the ways we have fun and stay connected to our sister communities and the corporate office.