Service Manager

Service Manager - Join Our Growing Team!

Position Overview:

Key Responsibilities

• Lead, coach, and develop service advisors, technicians, and support staff with a strong focus on engagement, accountability, and retention
• Create and maintain a customer-first service culture that consistently delivers exceptional experiences that result in industry leading CSI Scores and customer retention
• Manage daily service department operations to maximize efficiency, productivity, and profitability
• Oversee budgeting, forecasting, and expense control
• Implement and refine processes that support growth, consistency, and scalability
• Set the tone for a positive workplace culture where team members enjoy coming to work and are motivated to stay long term

• 2+ years of dealership service management experience (required)
• Strong customer service and communication skills
• Proven ability to lead teams, drive results, and build strong culture
• Strong financial acumen and operational leadership skills
• Excellent communication skills with a customer-focused mindset
• Experience with Xtime preferred but not required

Why Join Jerry Seiner Dealerships?

Employee Benefits:

• $120,000+ earning potential
• Paid Time Off (PTO) that accumulates from Day 1.
• Flexible Scheduling to promote work-life balance.
• Educational Reimbursement for continued growth and learning.
• Comprehensive Health, Dental, and Vision Insurance plans.
• Employer contributions to Health Savings Accounts (HSA).
• 401(k) Retirement Plan with employer matching.
• Supplemental Insurance to protect you in the event of injury.
• Employee Discounts on vehicle purchases, parts, accessories, and service.
• Monthly Book Reimbursement to support your professional development.
• Referral Bonuses for successful vehicle purchase referrals.
• Closed on Sundays to encourage a healthy work-life balance.