Job Description
Compensation Range:
120000 to 140000Service Operations Manager – Data Center Technologies
Location: Dallas or Austin, Texas
Travel: Up to 75%
Lead the Team That Keeps Mission-Critical Data Centers Running
Are you an experienced HVAC service leader ready to take your career to the next level? Munters is looking for a Service Operations Manager to lead our Data Center Technologies service team in Texas.
About Munters
Munters is a global leader in energy-efficient climate control solutions. We design and manufacture innovative technologies that control temperature, humidity, and air quality for industries where precise climate management is critical. Our solutions help customers improve energy efficiency, protect essential equipment, and reduce their environmental impact.
As demand for data centers continues to grow, Munters plays an important role in helping maintain the reliable, efficient cooling environments these facilities depend on. Join our team and help deliver outstanding service to customers operating some of the world's most critical infrastructure.
What You’ll Do
- Lead, coach, and develop HVAC field service technicians, dispatchers, and support staff.
- Oversee daily service operations, including scheduling, dispatching, work orders, and resource planning.
- Build strong customer relationships and resolve escalated service issues.
- Monitor service performance, customer satisfaction, response times, equipment uptime, and profitability.
- Manage budgets, labor costs, service inventory, and operational reporting.
- Partner with third-party contractors and vendors to deliver high-quality service.
- Improve processes to increase efficiency, reduce response times, and enhance customer experience.
- Promote a strong safety culture and ensure compliance with company policies, customer requirements, and industry standards.
- Travel up to 75% to support field teams, visit customers, and oversee service operations.
What We’re Looking For
- 10+ years of experience in HVAC service or a related field.
- At least 5 years of supervisory or management experience.
- Strong knowledge of HVAC systems, service operations, and maintenance practices.
- Proven ability to lead teams, manage customer relationships, and resolve complex service issues.
- Experience with budgeting, financial reporting, operational metrics, and process improvement.
- Strong organizational, communication, and problem-solving skills.
- High school diploma or equivalent required; a bachelor’s degree in business, engineering, management, or a related field is preferred.
- HVAC certifications or licensures are highly desirable.
- Ability to travel up to 75% and support emergency service escalations as needed.
Why Join Munters?
- Performance-based commission
- Medical, dental, and vision insurance
- 401(k)
- Paid time off (PTO)
- Employee referral bonuses
- The opportunity to lead a team supporting the rapidly growing data center industry
Ready to Lead?
If you’re passionate about service excellence, team development, and operational performance, we’d love to hear from you!
Apply today to explore your next opportunity with Munters.
Munters is an Equal Opportunity Employer. All offers are contingent upon applicable pre-employment background checks and drug screening.
Numbers & Facts
| Location | Selma, California |
| Industry | Manufacturing - Other |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1955 |
| Website | http://Munters.com |
Benefits
Paid Sick Days, Life Insurance
About Company
A career with Munters offers employees considerable opportunities to broaden their work assignments and develop in their professional roles. By listening to each other and living the “One Munters” vision, we have great opportunities to collaborate with colleagues around the world. This is what has transformed a mid-size company into a successful global player.
Creating “Your Perfect Climate” for customers and employees is one of our main goals at Munters. We pride ourselves on being a reliable and fair employer who is aware of its responsibility to all employees.
Quality-oriented with and open view for innovations and improvements, Munters company culture is based on trust and team spirit which leads to employees enjoying a high level of individual responsibility, flexibility and challenging tasks.
Munters' vision is to be a globally leading supplier of energy efficient solutions for air treatment and climate control technologies.
- ~3 500 employees
- Sales in 180 countries
- Over 275 patents and patent applications
- 17 manufacturing plants, 7 smaller assembly hubs, and 55 sales and service centers
- Installed base of more than 320,000 air treatment systems
Munters is a global leader in energy efficient air treatment and climate solutions. Using innovative technologies, Munters creates the perfect climate for customers in a wide range of industries, the largest being the food, pharmaceutical and data center sectors. Munters has been defining the future of air treatment since 1955. Today, around 3,500 employees carry out manufacturing, sales and service in more than 30 countries. Munters reports annual net sales in the region of SEK 6 billion and is listed on Nasdaq Stockholm.
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