Service Porter - Buena Park Honda

Job Description

The Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Salary: $18 / hour

Duties and Responsibilities:

• Greet customers entering the service area with a friendly, upbeat professional attitude; answer questions and direct them to the appropriate person or location
• Determine if customers have appointments and record customer name, VIN, tag number, mileage, and existing vehicle damage
• Control service traffic flow and parking; assist with loaner vehicles and park vehicles after they have been written up
• Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all service vehicles; prepare and deliver keys and repair orders to the appropriate Service Advisor
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle and thank customers for their business
• Drive vehicles safely to and from service lanes, stalls, and parking areas; report any lot damage immediately to management
• Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt
• Follow all company safety policies and procedures; immediately report any accidents to a manager or supervisor