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Careers Home > Job Search Results > Service Project Manager
Service Project Manager
Location Raleigh North Carolina United States
Job ID R0126630
Date Posted Apr 15 2026
Sector Energy
Company Name HITACHI ENERGY USA INC
Profession Job
Category ProjectProgram Management
Job Type Experience Level Experienced
Job Schedule Full time
Remote No
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Description
The Opportunity
At Hitachi Energy we believe in empowering our employees to achieve their best. As a Service Project Manager you will be the driving force behind our customer support and project management efforts. You will work closely with our Global Execution Centers manage remote work crews and ensure that our commitments to customers are met. This role offers a unique blend of technical challenges and leadership opportunities allowing you to grow both professionally and personally.
How Youll Make an Impact
Be a single point of contact for customers for their needs.
Takes full ownership of customer-related issues and drives them to completion with internal and external suppliers and team members.
Works cohesively with Global Execution Centers to address site issues in a timely and efficient manner.
Accessible outside of regular working hours for issue resolution and response
Drives all activities on assigned projectsservices and reports to management on status.
Manages remote work crews and specialized engineers.
Manages multiple projects simultaneously with attention to detail while adhering to Hitachi Energy processes for project execution.
Assures Hitachi Energys commitments to customers are met in accordance with the contract.
Sets customer expectations to ensure a smooth project including acceptance of project deliveries and timely payment even under challenging circumstances.
Utilizes Full Cost CalculationModel to develop new opportunities while controlling current project costs and cash flows.
Engages customers suppliers and internal finance to ensure that payments are timely and correct.
Participate in the negotiation of project-specific terms and conditions with legal counsel.
Reports status progress to the customer and others with appropriate detail and raises potential project issues to relevant stakeholders early.
Utilizes negotiation skills for scope and change management to actively pursue additional possibilities for increased revenue.
Ensures the project follows and complies with company health safety and environmental policies.
Identifies risks and mitigation alternatives associated with project activities and proactively pursues a decided-upon mitigation approach.
Works actively with Supply Chain Management to obtain Coordinatesdirect project transportation and logistics.
Review the status of critical suppliers progress and include it in the overall schedule.
Builds wide and effective networks of contacts inside and outside the organization.
Gains clear agreement and commitment from others by persuading convincing and negotiating Manages conflict.
Your Background
Bachelors degree in Electrical Engineering or related field.
Minimum of 10 years in Project Management Field Service Project Engineering or Customer Support.
Proven accomplishments in critical thinking and issue resolution.
Strong leadership and interpersonal skills for effective communication and collaboration.
Knowledge of Project Management skills such as critical path and risk identification and mitigation.
Ability to manage multiple projects simultaneously and deliver quality results.
Self-starter with a proactive approach to closing issues and leading teams.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.
For this role depending on grade and experience we offer the following employee benefits subject to the respective plan rules
Health Care medical PPO CDHP with HSA HMO dental and vision.
Financial Wellbeing Employer-sponsored pension - 401k Program with generous company match and contribution LifeAD&D Insurance disability insurance.
Family Care Life and Family Legal pet auto home identity theft etc. special needs support and adoption assistance.
Work-Life Enhanced leave programs FMLA Military Service Leave Maternal Paternal adoption vacation and holiday.
Employee Engagement and Development Employee Resource Groups depending on location tuition reimbursement program.
Equal Employment Opportunity EEO-FemalesMinoritiesProtected VeteransIndividuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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