Service & Repair Technician

Service & Repair Technician

Kitagawa NorthTech, Inc. Schaumburg, IL

Unique Opportunity with a Globally Recognized Manufacturing Firm

Kitagawa-NorthTech, Inc., is a well-respected and dynamic manufacturing organization located in Schaumburg, Illinois. For over 50 years, Kitagawa workholding products have inspired trust and confidence with machine tool dealers and customers across the globe. Dating back to 1967 when Kitagawa introduced the first Power Chuck, Kitagawa workholding products have stood the test of time. This job opening represents an outstanding opportunity for the right person to join Kitagawa NorthTech, Inc. and play a key role in our continued success.

Position Summary 

The Service & Repair Technician is responsible for the inspection, troubleshooting, repair, rebuilding, testing, installation, and documentation of CNC workholding products and related equipment. The position primarily performs technical service and repair work at the company facility, with occasional travel to customer locations for installation, troubleshooting, service, and customer training. The technician verifies that repaired or rebuilt units' function according to manufacturer specifications and customer requirements, determines causes of failure, and communicates findings and recommended solutions. The supervisor may assign other work as needed to support company goals and operating requirements.

Essential Functions and Responsibilities

• Inspect, repair, and rebuild chucks, hydraulic cylinders, workholding assemblies, and related components.
• Use dial indicators, micrometers, calipers, height gages, gage blocks, and other precision measuring tools.
• Operate hydraulic test equipment and verify runout, alignment, dimensions, and functional performance.
• Diagnose mechanical, hydraulic, pneumatic, and basic electrical problems.
• Determine root cause, document findings and test results, and verify completed repairs.
• Perform machine maintenance and work with Engineering, Production, and Quality to resolve technical issues.
• Occasionally travel to customer facilities for installation, troubleshooting, service, and training.

Qualifications & Requirements:

• Strong mechanical aptitude and hands-on troubleshooting ability.
• At least three years of hands-on technical experience with CNC equipment, workholding, industrial maintenance, hydraulic or machine repair, precision assembly, or similar mechanical systems.
• Ability to read mechanical drawings, manuals, schematics, and work instructions.
• Accurate documentation, organizational, communication, and customer-service skills.
• Willingness to perform occasional customer-site and overnight travel when required.

What We Offer: Our comprehensive benefits include: medical, dental and vision plans; employee assistance program; 401(k); company paid life insurance; semi-annual discretionary bonus program; paid time off including vacation, fourteen holidays, and six sick days. The base annual compensation for this position is $28 - $34 per hour and will be based on qualifications and experience.

The Essential Duties & Responsibilities listed above are general in nature and are not meant to be all inclusive, as they are examples of what this position is expected to perform. The organization retains the right to add to, or modify, this Position Description at any time.

Kitagawa-NorthTech, Inc. is an Equal Opportunity Employer

Employment is contingent upon the completion of a successful background check and drug screening.