Service Sales Representative

DU Family of Companies is a network of fire protection life safety and security service companies protecting people and property across 35 branches in 11 states. Reliance Fire Protection Inc. a subsidiary of Davis-Ulmer is a full-service fire protection contractor offering complete design installation inspection testing and maintenance capabilities. The company delivers reliable fire protection solutions and responsive service to help customers maintain safe compliant facilities. Living our motto 'we protect what you value most Reliance Fire Protection offers a challenging and rewarding work environment for those passionate about keeping communities safe.Due to continued growth we are looking to add a Service Sales Representative to our Capitol Heights MD team. This role supports the service sales process by preparing deficiency quotes and estimates coordinating inspections and service work maintaining documentation and assisting with billing and customer follow-up. Success in this role requires organization attention to detail customer focus strong communication and the ability to coordinate multiple service and administrative priorities.Key ResponsibilitiesObtain job information including purchase order numbers tax-exempt forms insurance certificates deficiency details and certified payroll information.Assist with scheduling monthly quarterly and annual inspections in accordance with customer contracts and applicable state and local codes.Coordinate inspection schedules with customers and company inspectors.Assist with scheduling service work based on approved customer quotes.Collect inspection reports from inspectors in a timely manner.Verify that the correct reports have been received for each job before billing.Review inspection reports for deficiencies and prepare quotes as necessary.Scan and upload invoices purchase orders contracts and other customer documentation into the online document-storage system.Follow up with customers regarding quoted deficiencies.Create and book jobs for inspections and service calls within the companys system.Invoice completed work in accordance with company policies and procedures.Assist with customer invoicing and collection follow-up for the inspection department.Maintain positive and professional customer and vendor relationships.Provide responsive support to internal and external customers.Perform other duties as assigned by the manager.QualificationsHigh school diploma or GED.Strong oral written telephone and customer-service skills.Strong time-management organizational and interpersonal skills.Ability to support internal and external customers.Ability to define problems collect data establish facts and draw valid conclusions.Ability to read analyze and interpret general business procedures and regulations.Moderate to advanced computer skills.Advanced proficiency with Microsoft Excel.Valid drivers license.Preferred QualificationsAssociate degree.Experience in an administrative setting or an equivalent combination of education and experience.Notary public commission.Physical Demands & Work EnvironmentWork primarily in an office environment with moderate noise levels.Remain seated for extended periods while completing computer and telephone work.Move throughout the office to copy scan fax and file documents.Occasionally lift and carry light office supplies files or related materials.Use computers and telephones consistently throughout the workday.The salary for this role is 40000 to 80000 per year based on experience and qualifications.As part of the DU Family of Companies we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders abilities and the ownership of their work combined with our culture and values creates something that is simply described as the Davis-Ulmer difference.Why Choose DU Family of CompaniesCompetitive Compensation - We offer a competitive wage based on your experience and qualifications.Comprehensive Benefits Package - Receive medical dental and vision insurance a 401k with company match and paid time off.Strength of the Family - As part of the DU Family of Companies you gain the stability and resources of a growing network of industry-leading companies.Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.Values Match - Join a team that shares your commitment to safety integrity and service.Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.DAVIS-ULMERS ENDURING PURPOSE To protect what people value most."All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.Equal Opportunity Employer including disabled and veterans.