Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top-notch service.
What You’ll Do:
Manage service calls
and dispatch technicians to resolve customer issues promptly.
Utilize your strong
understanding of local geography and traffic flow to optimize service routes.
Ensure an 80% sit
rate for service technicians by effectively scheduling and managing their daily tasks.
Provide excellent
customer service, keeping customers informed and satisfied.
Use your logistics
knowledge, whether from military, warehouse, or delivery experience, to keep operations running smoothly.
Maintain and update
the CRM system to ensure accurate records of all service calls and technician assignments.
Handle time
management with precision, ensuring that all service calls are addressed in a timely manner.
Work closely with
the service team, ensuring that everything runs like clockwork.
Requirements
What We’re Looking For:
Logistics Expertise: Experience in logistics, whether through
military, warehouse, or delivery services like Uber or DoorDash, is highly valued.
Local Knowledge: A deep understanding of the local area,
ideally having lived here your whole life.
Strong Computer Skills: Proficient in using CRM systems and
other computer applications.
Time Management: Excellent at juggling multiple tasks and
ensuring they’re completed efficiently.
Customer Service: A natural at making customers feel valued and
ensuring their needs are met.
Benefits
Why Join Us?
Competitive $40k
salary with room for growth.
A supportive team
environment where your skills are valued.
The chance to play a
key role in a company dedicated to providing high-quality water filtration services.
If you have a passion for logistics, great customer service skills, and a strong understanding of your local area, we’d love to hear from you!