Service Scheduling CoordinatorAbout the CompanyElite Fire Services is an affiliated company of Guardian Fire Protection and trusted provider of comprehensive fire protection and life safety solutions, proudly serving businesses in the Columbus and Cincinnati regions of Ohio for more than 30 years. With locations in Columbus and Blanchester, Elite Fire delivers end‑to‑end services including inspection, testing, maintenance, repair, and installation of fire alarms, fire extinguishers, sprinkler systems, fire pumps, emergency and exit lighting, backflow prevention, and commercial kitchen and hood suppression systems. Known for its service‑driven culture, clear communication, and 24/7 emergency support, Elite Fire helps customers stay safe, compliant, and inspection‑ready.Learn more at www.EliteFire.org About The OpportunityElite Fire Services is looking to hire a Service Scheduling Coordinator. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.Job Duties include but are not limited toContinually call our large customer data base to schedule appointmentsObtain information from customers for necessary inspectionsData entry of customer informationDevelop daily routes by geographic area for 10+ technicians that meet revenue expectationsAnswer customer calls to schedule inspections, repairs and emergency servicesOther duties may include but not limited to filing, faxing, copying etc.Ability to work well under pressure and with multiple departments and personnel and be a team player.Must communicate very well with co-workers and customers.QualificationsExperience in fast paced call center / telemarketing / dispatcher environment preferred.Excellent verbal, written and customer service skills.Prior experience in a commercial services company preferred but not required.Proven ability to oversee an essential business function and meet goals/deadlines.Thorough knowledge of general office procedures and equipment.Ability to function in a fast-paced, team-based environment.Must be analytical and have excellent problem-solving skills.Must enjoy talking to customers and have a successful history of developing relationships with customers.Must be goal oriented and highly motivated to meet department goalsThis is a great opportunity for someone that has a history of working well with customers and is also outstanding administrative person that wants to be rewarded for their successSelf-Starter with great organization skills, especially time management skills.CompensationHourly pay: rate is dependent on candidate's experiencePotential Quarterly BonusesBenefitsWe offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.401K with a company matchMedical and dental insuranceCompany paid ShortCompany paid Long Term DisabilityCompany paid Life insurancePre-tax accounts for health and dependent careAflacVacation and Personal timePaid holidays*Elite Fire Services is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. #EliteFireServices #Scheduling #Dispatching #CustomerService #FireProtection #OhioJobs #ColumbusOH #Hiring