Service Scheduling Coordinator

Liberty Fire Solutions LLC
  • Millersburg, PA
  • Full-time
  • Instant Apply
Today

Job Description

Service Scheduling CoordinatorAbout The CompanyLiberty Fire Solutions is an affiliated company of Guardian Fire Protection and a trusted provider of fire protection and life safety solutions, serving businesses across Central and Eastern Pennsylvania for more than 40 years. Headquartered in Claysburg, PA, with additional operations in Millersburg, the organization combines the long‑standing local expertise of Peifer Fire Protection with the expanded capabilities of Liberty Fire Solutions. Together, the team delivers comprehensive end‑to‑end services - including inspection, testing, installation, maintenance, and repair - for fire extinguishers, fire sprinkler systems, commercial kitchen and vehicle fire suppression, special hazard systems, and exit and emergency lighting. Known for exceptional customer service, technical expertise, and a strong safety‑first culture, Liberty & Peifer Fire is committed to protecting lives and property.About The OpportunityLiberty is looking to hire a Service Scheduling Coordinator for our Millersburg, PA office location. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.Job Duties include but are not limited toContinually call our large customer data base to schedule appointmentsObtain information from customers for necessary inspectionsData entry of customer informationDevelop daily routes by geographic area for 10+ technicians that meet revenue expectationsAnswer customer calls to schedule inspections, repairs and emergency servicesOther duties may include but not limited to filing, faxing, copying etc.Ability to work well under pressure and with multiple departments and personnel and be a team player.Must communicate very well with co-workers and customers.QualificationsExperience in fast paced call center / telemarketing / dispatcher environment preferred.Excellent verbal, written and customer service skills.Prior experience in a commercial services company preferred but not required.Proven ability to oversee an essential business function and meet goals/deadlines.Thorough knowledge of general office procedures and equipment.Ability to function in a fast-paced, team-based environment.Must be analytical and have excellent problem-solving skills.Must enjoy talking to customers and have a successful history of developing relationships with customers.Must be goal oriented and highly motivated to meet department goalsThis is a great opportunity for someone that has a history of working well with customers and is also outstanding administrative person that wants to be rewarded for their successSelf-Starter with great organization skills, especially time management skills.CompensationHourly pay: rate is dependent on candidate's experienceQuarterly BonusesBenefitsWe offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.401K with a company matchMedical and dental insuranceCompany paid ShortCompany paid Long Term DisabilityCompany paid Life insurancePre-tax accounts for health and dependent careAflacVacation and Personal timePaid holidays*Liberty Fire Solutions is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Numbers & Facts

LocationMillersburg, PA
Job TypeFull-time

Skills

  • Analysis Skillsunmatched
  • Call Centersunmatched
  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Equal Employment Opportunity (EEO)unmatched
  • Federal Laws and Regulationsunmatched
  • Fire Safetyunmatched
  • Fire Suppression/Controlunmatched
  • Health Planunmatched
  • Healthcare Providersunmatched
  • Life Safety Systemsunmatched
  • Maintenance Servicesunmatched
  • Office Equipmentunmatched
  • Organizational Skillsunmatched
  • Photocopyunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Sales Managementunmatched
  • State Laws and Regulationsunmatched
  • Team Playerunmatched
  • Telemarketingunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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