SERVICE TECHNICIAN

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Description

At Dykman Electrical, we are all about providing solutions. We have a work hard, play hard, attitude and we care deeply about our customers and colleagues. Dykman is a relationship-driven company leading the industry with the most complete inventory of electrical motors, drives, controls, and reducers in North America.

Who We Are:

We are on a mission to deliver exceptional products, as well as unparalleled customer service, and we are looking for an enthusiastic, motivated, and passionate individual to join our team. Are you ready to join us?

• We live by five core values: Family - Work Ethic - Teamwork - Customer First - Commitment.
• We are a culture of "Yes," we believe that there is a "yes" with every interaction, with a colleague, customer, or vendor. We empower our teams to make that yes happen.
• We stock millions of dollars' worth of inventory across our 12 warehouses, including products made by: Toshiba, Yaskawa, Siemens, GE, TECO, US Motors, Benshaw, NORD, Eurodrive, and others.
• We partner with businesses in a variety of industries including, but not limited to: Agriculture, Oil & Gas, Water/Wastewater, Timber, Food Processing, Mining.

Who You Are:

We are seeking a skilled and motivated VFD Service Technician to join our team. In this role, you will be responsible for the maintenance, troubleshooting, and repair of Variable Frequency Drives (VFDs) across various industrial and commercial applications. The ideal candidate has a strong electrical background, hands-on experience with motor control systems, and a commitment to excellent customer service. This position will require travel throughout the US to help provide service to Dykman's customer base.

You must also be:

• Excited about the opportunity to share, operate, and innovate within, our system of core values
• Agile and Collaborative - you're adaptive and show resilience in a fast-paced, dynamic environment - you're a team player and value open communication, fun, and integrity - and you are willing to work in other areas of operation if needed
• Dependable and Reliable - able to work some non-traditional hours in breakdown situations
• Solution-orientated, Organized, and Self-motivated - committed to excellence and providing it to our customers, you take ownership in everything you do; you're a good listener who can process issues and quickly problem solve, and you're able to manage multiple tasks with attention to detail
• Technical and Tenacious - you're eager to learn and grow in an industrial electrical distribution environment, able to learn new tasks quickly - you love to roll up your sleeves, dig in, and work hard

Job Perks [for Full-Time Employees]:

• Paid Holidays
• Profit Sharing
• Paid Flexible Time Off
• Health Savings Account
• Paid Healthcare

Requirements

What You'll Do:

• Commission, and calibrate VFDs and related equipment at customer sites.
• Diagnose and repair VFDs (both in-house and in the field), including hardware and software troubleshooting.
• Perform routine maintenance and system checks to ensure reliability and performance.
• Provide technical support and training to customers on VFD operation and best practices.
• Complete service reports, documentation, and follow-up communication in a timely manner.
• Collaborate with engineering and sales teams to deliver solutions tailored to customer needs.
• Adhere to safety protocols and regulatory requirements at all times.

Qualifications:

• High school diploma or equivalent; technical certification or associate degree in electronics, electrical engineering, or related field preferred.
• 2+ years of experience working with VFDs and motor control systems.
• Strong understanding of AC/DC motors, industrial electrical systems, and PLCs.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills and customer service orientation.
• Willingness to travel for field service calls (50 - 75% travel with overnight stays).
• Valid driver's license and clean driving record.
• Able to pass drug test as per job site standards

Preferred Skills:

• Experience with major VFD brands such as Yaskawa, Toshiba, Allen-Bradley, or Danfoss.
• Knowledge of network communication protocols (Modbus, Ethernet/IP, etc.).
• OSHA safety training or other relevant certifications.