Service Technician

Audi Dallas
  • Dallas, Texas
  • $50 Per Year
30+ days ago

Job Description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.  If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

Benefits & Perks

  • Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment — no open enrollment required
  • Free Direct Primary Care ("Concierge") doctor
  • Earn up to 4 weeks of paid vacation, with the option to cash out
  • Paid Bereavement Leave
  • 5 Paid Holidays plus one additional floating PTO day
  • Employer-paid Life Insurance
  • Employer-paid Long-Term Disability
  • Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)

Employee Recognition & Milestones

  • Annual service bonus: $50 per year of service, presented in cash by the owner
  • Annual Thanksgiving turkey, presented by ownership and leadership
  • Thanksgiving and Christmas lunches hosted at the dealership
  • 5-year anniversary: custom gold ring (white or yellow gold) with the company name
  • Every 5 years thereafter: two diamonds added to your ring
  • 25-year milestone: Rolex watch
  • 30-year milestone and beyond: silver bar awarded annually

RESPONSIBILITIES:

  • Approach, Greet, and Offer Assistance Or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
  • Maintain and/or Exceed Flag Hours/Goals As Required By Dealer
  • Test-Drive Vehicles, Test Components and Systems, and Utilize Diagnostic Tools and Special Service Equipment To Diagnose and Repair Customer Vehicles
  • Perform Work Specified On The Repair Order With Efficiency and In Accordance With Dealership Policies and Procedures
  • Communicate Directly With The Service Writer To Report Any Safety Needs or Additional Service Needed. 
  • Providing As Accurate As Possible Estimates Of Time Needed and Cost for All Repairs
  • Ensure Work Efficiency To Complete Customer Repairs In A Timely Manner
  • Maintain Accurate Records Of All Maintenance and Repair Work
  • Execute Repairs Under Warranty To Manufacturer Specifications and Within Their Required Guidelines
  • Maintain The Work Area In A Clean And Orderly Condition and Follow Prescribed Safety Regulations
  • Maintain Required Levels Of Acura Certification
  • Other Duties As Requested Or Assigned

REQUIREMENTS:

  • Prior Automotive Experience Preferred
  • Degree or Specific Training In Automotive Science Preferred But Not Required
  • Minimum High School Diploma or GED Equivalent Required
  • Valid Driver’s License
  • Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
  • Excellent Communication and Customer Service Skills
  • Professional Appearance and Work Ethic
  • Self-Motivated
  • Strong Teamwork Skills
  • Ability To Work In A Fast Paced Environment
  • Solid Work Ethic Around Attendance and Punctuality
  • Complete A Pre-Employment Drug Screen and Background Check

Numbers & Facts

LocationDallas, Texas

Skills

  • Communication Skillsunmatched
  • Computer-Based Training (CBT)unmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Equipment Maintenance/Repairunmatched
  • High School Diplomaunmatched
  • Leadershipunmatched
  • Life Insuranceunmatched
  • Maintenance Servicesunmatched
  • Microsoft Product Familyunmatched
  • Primary Careunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Reimbursementunmatched
  • Repair Ordersunmatched
  • Reporting Skillsunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Vehicle Drivingunmatched

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