Service Technician - Electrical & Mechanical, Solutions

Komax Holding AG

Buffalo Grove, IL

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Automation Systems, Communication Skills, Continuous Improvement, Cookies, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, ERP (Enterprise Resource Planning), Electricity, Electromechanics, Electronics, Employee Retention, English Language, Equipment Maintenance/Repair, High School Diploma, Identify Issues, International Sales, Lift/Move 50 Pounds, Maintenance - Electrical, Maintenance Services, Manual Dexterity, Microsoft Office, Multilingual, Network Operations Center, Network Testing, PC (Personal Computer) Systems, Performance Tuning/Optimization, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Preventative Maintenance, Production Machining, Quality Assurance, SAP, Schematics, Spanish Language, Team Player, Web Browsers, Willing to Travel, Writing Skills, YouTube
LOCATION
Buffalo Grove, IL
POSTED
22 days ago

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Job Description

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Pay range and compensation package -

Compensation: $25- $40/hour, based on industry experience, plus bonus opportunity.

Benefits

Our positions come with a benefits package that includes:

  • Blue Cross Blue Shield PPO medical
  • Dental
  • Vision
  • Company paid Life, AD&D, STD and LTD

Our total compensation package includes:

  • 401k plan with a 4% company match when you contribute 5%
  • Annual performance-based bonuses
  • Annual performance-based merit increases
  • Competitive base, bonus opportunity
  • 11 paid holidays
  • 3 weeks' paid time off (PTO) years 1 to 3
  • 4 weeks' PTO years 3 and 4
  • 5 weeks' PTO 5 + years

Travel points for airlines, hotels, and expenses are retained by the employee for personal use. Join us in fostering an empowering culture that celebrates and recognizes the employees!

Service Technician - Electrical & Mechanical, Solutions

The technician will be traveling 50% mainly across US and Canada and occasionally

Mexico.

We are looking for someone willing to travel, with knowledge in electronics, mechanics and

automation systems. Strong work ethic, teamwork and pro-active attitude, the technician will

be in direct contact with customers. A period of training will be held first in house where

the technician will receive basic knowledge on the equipment then on the field where he will

assist senior technician and learn from experience in real context. After that period the

technician will be in charge of the installation and maintenance of marker equipment

and guarantee the satisfaction of the customer.

ESSENTIAL DUTIES & RESPONSIBILITIES

In the field duties

  • Complete preventive and curative maintenance.
  • Installation and training of operator and maintenance staff.
  • Ensure safety practices are respected.
  • Reporting and address open points.

In house duties

  • Follow up on customer needs.
  • Test and repair defective parts.
  • Prepare visits including kitting and coordinate service with customers.
  • Process paperwork.
  • Support continuous improvement activities.

The ideal candidate must be enthusiastic, energetic, and a self-motivated team player

with good communication skills and a high level of attention to detail.

Education

  • High School Diploma, Associate''s degree (a plus), in electronics or related experience required

Qualifications/Experience

  • Some experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment
  • Experience working with ERP and CRM systems preferred
  • Customer Service experience preferred

Required Skills

  • Bilingual (Spanish), preferred.
  • MS-Office.
  • General personal computer knowledge.
  • Must be able to read and comprehend electrical schematics and drawings.
  • Good oral and written communication skills.
  • Must have a strong electro-mechanical aptitude.
  • Applicants must be legally authorized to work in the United States.
  • Demonstrate a high level of attention to detail when inspecting, troubleshooting, and repairing units to ensure the work is accurate and complete.
  • Good manual dexterity, fine motor skills, vision, and hearing.
  • Valid driver's license with a good driving record.
  • Ability to lift up to 50 pounds waist high alone and to handle up to 100lbs with assistance.
  • Prolonged standing, sitting, stooping, and bending.
  • Frequent travel required.
  • Valid Passport.

Information at a Glance

Apply now

Posting Location: Buffalo Grove. Illinois

Professional area: Sales & Service

Career Level: Professionals

Employment Type: Fulltime

Equal Opportunity Statement

Komax Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Do you have any questions?

For further details, please contact: Karen Plendl, Head of HR at HR.BUF@komaxgroup.com

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About the Company

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Komax Holding AG