Service Technician - Electrical & Mechanical, Solutions

Komax Holding AG
  • Buffalo Grove, IL
    30+ days ago

    Job Description

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    • Slovencina
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    Job Description

    The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

    The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

    Pay range and compensation package -

    Compensation: $25- $40/hour, based on industry experience, plus bonus opportunity.

    Benefits

    Our positions come with a benefits package that includes:

    • Blue Cross Blue Shield PPO medical
    • Dental
    • Vision
    • Company paid Life, AD&D, STD and LTD

    Our total compensation package includes:

    • 401k plan with a 4% company match when you contribute 5%
    • Annual performance-based bonuses
    • Annual performance-based merit increases
    • Competitive base, bonus opportunity
    • 11 paid holidays
    • 3 weeks' paid time off (PTO) years 1 to 3
    • 4 weeks' PTO years 3 and 4
    • 5 weeks' PTO 5 + years

    Travel points for airlines, hotels, and expenses are retained by the employee for personal use. Join us in fostering an empowering culture that celebrates and recognizes the employees!

    Service Technician - Electrical & Mechanical, Solutions

    The technician will be traveling 50% mainly across US and Canada and occasionally

    Mexico.

    We are looking for someone willing to travel, with knowledge in electronics, mechanics and

    automation systems. Strong work ethic, teamwork and pro-active attitude, the technician will

    be in direct contact with customers. A period of training will be held first in house where

    the technician will receive basic knowledge on the equipment then on the field where he will

    assist senior technician and learn from experience in real context. After that period the

    technician will be in charge of the installation and maintenance of marker equipment

    and guarantee the satisfaction of the customer.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    In the field duties

    • Complete preventive and curative maintenance.
    • Installation and training of operator and maintenance staff.
    • Ensure safety practices are respected.
    • Reporting and address open points.

    In house duties

    • Follow up on customer needs.
    • Test and repair defective parts.
    • Prepare visits including kitting and coordinate service with customers.
    • Process paperwork.
    • Support continuous improvement activities.

    The ideal candidate must be enthusiastic, energetic, and a self-motivated team player

    with good communication skills and a high level of attention to detail.

    Education

    • High School Diploma, Associate''s degree (a plus), in electronics or related experience required

    Qualifications/Experience

    • Some experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment
    • Experience working with ERP and CRM systems preferred
    • Customer Service experience preferred

    Required Skills

    • Bilingual (Spanish), preferred.
    • MS-Office.
    • General personal computer knowledge.
    • Must be able to read and comprehend electrical schematics and drawings.
    • Good oral and written communication skills.
    • Must have a strong electro-mechanical aptitude.
    • Applicants must be legally authorized to work in the United States.
    • Demonstrate a high level of attention to detail when inspecting, troubleshooting, and repairing units to ensure the work is accurate and complete.
    • Good manual dexterity, fine motor skills, vision, and hearing.
    • Valid driver's license with a good driving record.
    • Ability to lift up to 50 pounds waist high alone and to handle up to 100lbs with assistance.
    • Prolonged standing, sitting, stooping, and bending.
    • Frequent travel required.
    • Valid Passport.

    Information at a Glance

    Apply now

    Posting Location: Buffalo Grove. Illinois

    Professional area: Sales & Service

    Career Level: Professionals

    Employment Type: Fulltime

    Equal Opportunity Statement

    Komax Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Do you have any questions?

    For further details, please contact: Karen Plendl, Head of HR at HR.BUF@komaxgroup.com

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    Numbers & Facts

    LocationBuffalo Grove, IL

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Automation Systemsunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Cookiesunmatched
    • Customer Experienceunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Driver's Licenseunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Electricityunmatched
    • Electromechanicsunmatched
    • Electronicsunmatched
    • Employee Retentionunmatched
    • English Languageunmatched
    • Equipment Maintenance/Repairunmatched
    • High School Diplomaunmatched
    • Identify Issuesunmatched
    • International Salesunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintenance - Electricalunmatched
    • Maintenance Servicesunmatched
    • Manual Dexterityunmatched
    • Microsoft Officeunmatched
    • Multilingualunmatched
    • Network Operations Centerunmatched
    • Network Testingunmatched
    • PC (Personal Computer) Systemsunmatched
    • Performance Tuning/Optimizationunmatched
    • Preferred Provider Organization (PPO)unmatched
    • Presentation/Verbal Skillsunmatched
    • Preventative Maintenanceunmatched
    • Production Machiningunmatched
    • Quality Assuranceunmatched
    • SAPunmatched
    • Schematicsunmatched
    • Spanish Languageunmatched
    • Team Playerunmatched
    • Web Browsersunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched
    • YouTubeunmatched

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