Service Technician

Fluid Process & Pumps is a specialized distribution and service brand focused on pumps, fluid handling, and process equipment within the Flow Control Group network. Our team provides technically oriented product solutions, application expertise, and responsive field support for industrial customers across our service territory.

Visit our Website: fluidprocess.net

Position Overview

We are seeking a skilled and dependable Field Service Technician to join our service team. In this role, you will travel to municipal water treatment facilities, industrial plants, and commercial properties to install, troubleshoot, maintain, and repair critical water and wastewater equipment. The ideal candidate has strong mechanical and electrical troubleshooting skills, a commitment to safety, and a passion for keeping environmental systems running efficiently.

Key Responsibilities

Troubleshoot & Repair: Diagnose mechanical, hydraulic, pneumatic, and electrical failures in water/wastewater treatment equipment, including centrifugal pumps, submersibles, aerators, mixers, blowers, valves, and screening equipment.

Routine Maintenance: Perform preventative maintenance inspections, laser alignments, and component replacements (seals, bearings, impellers) to prevent system downtime.

Installation & Commissioning: Set up, align, test, and commission new equipment and control systems at customer sites.

Controls & Instrumentation: Troubleshoot variable frequency drives (VFDs), electric motors, control panels, sensors, and basic PLC systems.

Customer Service & Support: Act as the primary technical point of contact on-site, explaining repair options to plant operators and providing basic operational training.

Documentation: Accurately complete service reports, timesheets, and parts logs using digital field service management software.

Requirements & Qualifications

Education: High school diploma or equivalent required. A Technical Degree, Apprenticeship, or Trade Certification in Industrial Maintenance, Mechanical Engineering, or a related field is highly preferred.

Experience: 2+ years of experience servicing industrial equipment. Specific experience with water/wastewater systems, commercial pumps, or municipal utilities is a major plus.

Technical Skills:

Strong ability to read and interpret mechanical blueprints, piping and instrumentation diagrams (P&IDs), and electrical schematics.

Proficiency with hand tools, power tools, precision measuring instruments (micrometers, dial indicators), and electrical multi-meters.

Licensing & Travel:

Valid driver’s license with a clean driving record (CDL is a plus).

Willingness to travel regionally and participate in a rotating on-call schedule for emergency service.

Physical & Environmental Demands:

Ability to lift up to 50 lbs regularly and work in confined spaces or at heights when necessary.

Comfort working outdoors in diverse weather conditions and around municipal waste, chemicals, and treatment plant environments.

Benefits

Competitive hourly wage with overtime opportunities

Company service truck, tools, and mobile device provided

Comprehensive health, dental, and vision insurance

401(k) matching program

Paid time off (PTO) and holiday pay

Ongoing manufacturer and safety training

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Fluid Process & Pumps is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.