Service Writer

Park Cities Auto Care
  • Dallas, Texas
  • Autofill and Review
30+ days ago

Job Description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.  If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

WHY Park Cities Auto Care:

  • Family Owned and Operated – We Treat You As A Member Of The Family, Not A Number
  • Outstanding Culture, Facilities and Work Environment
  • Your Work/Life Balance Is Very Important To Us
  • Hands On Management Staff
  • We Believe In Promoting From Within
  • Opportunity For Your Career Growth

    Service Writer - Park Cities Auto Care 

    Location: Dallas, TX

    Description of the role:

    As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.

    Responsibilities:

    • Interact with customers to determine their service needs
    • Schedule service appointments and communicate effectively with customers
    • Coordinate with the service team to ensure timely completion of work
    • Provide accurate service quotes and recommendations to customers
    • Maintain detailed records of service orders and customer interactions

    Requirements:

    • Prior experience in customer service or automotive industry
    • Strong communication and interpersonal skills
    • Ability to multitask and work in a fast-paced environment
    • Attention to detail and problem-solving skills

    Benefits:

    • Competitive compensation package
    • Opportunities for growth and advancement
    • Healthcare benefits and retirement plan options

    About the Company:

    Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.

Numbers & Facts

LocationDallas, Texas

Skills

  • Automotive Industryunmatched
  • Automotive Repair and Maintenanceunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Planunmatched
  • Interpersonal Skillsunmatched
  • Maintenance Servicesunmatched
  • Multitaskingunmatched
  • Needs Assessmentunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Resolve Customer Issuesunmatched
  • Retirement Planunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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