Service Writer

Service Writer

5120 Peters Creek Rd NW, Roanoke, VA 24019

Backcountry- MotoSport - MotoSport Dealership- Roanoke, VA /

Full Time /

On-site

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For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we've been driven by one mission - to make your next ride your best ride. As a premier powersports retail e-commerce company, we're dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you're not just talking to a salesperson - you're connecting with someone who rides, wrenches, and lives the lifestyle.

Our Roanoke dealership needs a Service Writer who bridges the gap between customers and the service team - translating rider concerns into clear, actionable repair orders that keep the shop running efficiently and customers coming back.

As Service Writer, Dealership, you will own the full lifecycle of service interactions: greeting customers, diagnosing needs, writing accurate repair orders, managing warranty claims, and ensuring every job is properly documented and closed. Within your first six months, you will have built trusted relationships with repeat customers and established a smooth workflow between the front counter and the technician team.

What You'll Do

Qualifications

Schedule

• Tuesday-Friday 8:30am-6pm, Saturday 8:30am-4pm

Why Join

Interview Process

• Recruiter Screen - A 30-minute conversation with our recruiting team to align on the role, your background, and what you are looking for.
• In-Person Interview - Conversation with the Service Manager focused on your service department experience, customer handling approach, and technical knowledge at our Roanoke dealership. Details and logistics will be arranged with your recruiter.
• Reference Checks - Conducted in parallel with the final stages where possible.
• Offer - We move quickly for the right candidate.

Interview process is subject to change. Any updates will be communicated promptly and clearly.

$15 - $17 an hour

$15-17/hour + commission

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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