Experience as a Senior Technical Lead / Architect.
Experience of ITSM, CMDB, Integrations, VA within ServiceNow
Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
Good understanding in Monitoring tool
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
Knowledge and experience with base platform & reports
Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
Experience in integration using REST API / SOAP / any other technology
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with
high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Behavioral competency :
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratevily
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
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Numbers & Facts
Location
Miami, FL
Skills
Acceptance Testingunmatched
Administrative Skillsunmatched
Application Programming Interface (API)unmatched
Cloud Computingunmatched
Communication Skillsunmatched
High Availabilityunmatched
IT Service Management (ITSM)unmatched
ITIL (IT Infrastructure Library)unmatched
Industry Standardsunmatched
Integration Testingunmatched
Interpersonal Skillsunmatched
Lynxunmatched
Microsoft Windows System Administrationunmatched
Performance Testingunmatched
Plan Meetingsunmatched
Process Developmentunmatched
Production Systemsunmatched
REST (Representational State Transfer)unmatched
SOAP (Simple Object Access Protocol)unmatched
ServiceNowunmatched
Software Development Lifecycle (SDLC)unmatched
System Integration (SI)unmatched
System Testunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Technical Leadershipunmatched
Test Designunmatched
Test Plan/Scheduleunmatched
Theater Productionunmatched
Unit Testunmatched
Unix System Administrationunmatched
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