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ServiceNow Business Process Consultant

Artech LLC
  • Chicago, IL
  • Remote
  • $80–$85 Per Hour
  • Instant Apply
9 days ago

Job Description

Job Title - ServiceNow Business Process Consultant
Location - 100% Remote CST
Duration - 3-5 months

Job Description
  • Configure a ServiceNow NowAssist agent operating natively within clent s ServiceNow environment to support article classification, persona-based content assessment, and knowledge optimization recommendations against the agreed publishing standards
  • Configure up to three Knowledge Bases within ServiceNow using out-of-the-box (OOTB) capabilities aligned to the persona definitions and publishing standards
  • Leverage NowAssist s native knowledge article generation capabilities to draft, rewrite, and optimize existing articles against the defined persona style guides
  • Execute an initial agent configuration and sample run using approximately 300 articles

Numbers & Facts

LocationChicago, IL (
Remote)
Salary$80–$85 Per Hour

Skills

  • Business Processesunmatched
  • Consultingunmatched
  • Editingunmatched
  • ServiceNowunmatched
  • Standards Developmentunmatched
  • Style Guideunmatched

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