ServiceNow Certified Technical Architect

Role: ServiceNow Certified Technical Architect
Location: Hampton Roads, VA onsite
Schedule: Fulltime

Job description

We are currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise scale ServiceNow solutions.

The ServiceNow Certified Technical Architect (CTA) will lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a program. This role provides hands on technical leadership across multiple platform areas—including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine—ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements.

Qualifications

• High School Degree with 12+ yrs experience
• Clearance Level: Able to obtain Top Secret with SCI Eligibility (TS/SCI) 
• 10+ years of experience including
  • ServiceNow architecture, configuration, workflow development, and platform enhancements.
  • Establishing and executing platform governance.
  • Evaluating operational and strategic demands against platform capabilities and leading practices.
  • Translating technical and business requirements into architectural blueprints.
  • Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities.
  • Creating architectural blueprints for federal agencies.
  • Leading ServiceNow version upgrades.
  • Deep understanding of overall ServiceNow platform architecture.
  • Network security, LAN/WAN design, and network infrastructure documentation.

 Required Certifications:

• • DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security).

 Technical Expertise

• • App Engine Studio, Flow Designer, Integration Hub, Predictive Intelligence.
  • Strong knowledge of CMDB and CSDM.
  • Experience with Agile, DevOps, and CI/CD pipelines integrated with ServiceNow.

Preferred Skills and Experience

• Experience with DoD NIPR, SIPR and JWICS Networks.
• DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Technical Architect (CTA).