Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services.
Job Title: ServiceNow CMDB Architect
Location: Roseland, NJ 07068
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Location: Roseland, NJ 07068
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
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Job Summary
- We are seeking an experienced ServiceNow CMDB Architect to lead the design, implementation, governance, and optimization of the ServiceNow CMDB platform.
- The ideal candidate will have deep expertise in Configuration Management, Discovery, Service Mapping, CSDM, ITSM, ITOM, and enterprise architecture.
- This role will drive CMDB strategy, data quality, governance, and integration initiatives across the organization.
- Define and maintain the enterprise CMDB architecture and roadmap.
- Design scalable CMDB data models aligned with business and IT requirements.
- Establish CMDB governance frameworks, standards, and best practices.
- Lead CMDB transformation initiatives and modernization programs.
- Align CMDB architecture with the Common Service Data Model (CSDM).
- Design and implement Configuration Item (CI) class structures and relationships.
- Configure Identification and Reconciliation rules.
- Develop CI lifecycle management processes.
- Implement CMDB health dashboards and data quality controls.
- Ensure compliance with CMDB governance policies.
- Architect and optimize ServiceNow Discovery solutions.
- Design and implement Service Mapping for business-critical services.
- Integrate infrastructure, cloud, and application data sources into the CMDB.
- Define automated CI population and maintenance strategies.
- Architect integrations between ServiceNow and:
- Cloud platforms (AWS, Azure, GCP)
- Monitoring tools
- Asset management systems
- DevOps and CI/CD tools
- Enterprise applications
- Ensure accurate data synchronization and reconciliation across systems.
- Establish CMDB governance councils and operational processes.
- Define KPIs and metrics for CMDB health.
- Monitor and improve:
- Completeness
- Correctness
- Compliance
- Relationship integrity
- Lead data remediation and cleanup initiatives.
- Collaborate with Enterprise Architects, IT Operations, Infrastructure, Security, and Application teams.
- Act as the CMDB subject matter expert.
- Provide technical leadership and mentoring to developers, administrators, and analysts.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- ServiceNow CMDB
- Discovery
- Service Mapping
- ITOM
- ITSM
- CSDM
- Identification & Reconciliation Engine (IRE)
- IntegrationHub
- REST/SOAP APIs
- MID Servers
- Cloud Discovery
- Data Modeling
- Service Graph Connectors
- JavaScript and ServiceNow scripting
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist - Discovery
- ServiceNow Certified Implementation Specialist - Service Mapping
- ServiceNow Certified Technical Architect (CTA) (preferred)
- ITIL 4 Foundation or higher
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Experience
- 10+ years on ServiceNow.
- 5+ years on CMDB.
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TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Roseland, NJ |
| Industry | Computer/IT Services |
| Salary | $76 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
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