ServiceNow Developer 181943

Key Responsibilities:

Primary Responsibilities – Development (80%)

• Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools.
  

• Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations.
  

• Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups.
  

• Build and maintain REST and SOAP integrations between ServiceNow and external systems.
  

• Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations.
  

• Collaborate with QA for testing and deployment in lower environments before production rollout.
  

Secondary Responsibilities – Systems Analysis (20%)

• Work with business stakeholders to capture and document functional and technical requirements.
  

• Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow.
  

• Translate business requirements into actionable stories and technical specifications.
  

• Assist in user training, documentation, and support for deployed features and improvements.
  

• Support release planning and coordination across teams as needed.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
  

• 5+ years of hands-on ServiceNow development experience.
  

• Proven understanding of ServiceNow architecture and development best practices.
  

• Experience with HRSD ServiceNow module is a bonus.
  

• Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular.
  

• Familiarity with systems analysis, business process modeling, and requirements gathering.
  

• Good to have ServiceNow Certifications.
  

Key Skills:

• Problem-solving mindset and a passion for building scalable solutions.
  

• Strong communication skills – both technical and non-technical.
  

• Ability to work independently and within a team environment.
  

• Agile/Scrum project methodology familiarity.