Qualifications:
- Bachelor's or master's degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and/or certifications
- 3+ Years as a ServiceNow Developer
- Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.
- Experience integrating ServiceNow with external systems using JDBC and various Web Services, such as JSON, XML, REST, SOAP, etc., is preferred.
- Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, SPM, AppDev Engine preferred
- Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages)
- Ability to configure flows and workflows.
- Ability to create and maintain Service Catalog
- Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process.
- Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful.
- Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles.
- Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations.
- Ability to be self-directed and self-motivated with the ability to work independently.
- Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically.
- Collaborative, team-oriented, and possess strong interpersonal communication skills
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $82,400.00 to $103,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.