Administrative Skills, Agile Programming Methodologies, Application Framework, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Communication Skills, Consulting, Customer Service Management, Google App Engine (GAE), Identify Issues, JavaScript, People Management, Problem Solving Skills, Process Improvement, ServiceNow, Software Development, Staff Training, Team Player, Technical Leadership, Technical Operations, Technical Support, Work From Home
ServiceNow Developer (Contract) Back Office Training Catalog Application
Remote 100%
Contract through end of the year + extensions
Position Overview
This is a backfill opportunity supporting a back-office team that manages internal technology training. The group works with external training vendors and oversees the end-to-end training process, including class registration, approvals, payments, and internal employee training management.
The current process involves significant manual effort and back-and-forth communication. The team is rebuilding and modernizing an existing ServiceNow application that supports the training catalog and request process. The new solution will be a custom application built within ServiceNow, featuring enhanced workflows, automation, business logic, and integrations.
The project is already in Sprint 1, and the foundational application framework will be established before this resource joins the team. Initial work will focus heavily on form development, business logic, workflows, notifications, and process automation.
Key Responsibilities- Develop and enhance a custom ServiceNow application supporting internal technology training operations.
- Build and maintain forms, workflows, business logic, and automation.
- Configure backend components including tables, ACLs, and application architecture.
- Create dynamic and conditional form experiences.
- Develop notifications and workflow automation using Flow Designer.
- Support integrations with DocuSign and Workday.
- Collaborate closely with business stakeholders and team members in an Agile environment.
- Troubleshoot issues and recommend process improvements.
Required Qualifications- 2 5 years of ServiceNow development experience.
- Experience with App Engine Studio (AES).
- Experience building and managing ServiceNow Catalog items using Catalog Builder.
- Experience with Flow Designer.
- Strong understanding of ServiceNow application development, including:
- Custom tables
- ACLs
- Forms
- Business logic
- Workflows
- Ability to work effectively within an Agile team environment.
- Strong communication, collaboration, and problem-solving skills.
Preferred Qualifications- Experience with ServiceNow Workspaces.
- Experience with AI capabilities and ServiceNow SDKs/APIs (training can be provided).
- Customer Service Management (CSM) module experience.
- JavaScript development experience.
Desired Soft Skills
The hiring manager places a strong emphasis on personality, teamwork, and communication over deep technical specialization. Ideal candidates will demonstrate:- Strong accountability and ownership.
- Responsiveness and reliability.
- Excellent communication skills.
- Team-first mentality and willingness to collaborate.
- Sound judgment and self-awareness.
- Ability to solve problems independently while knowing when to seek input from others.
- Positive attitude and adaptability in a fast-paced Agile environment.
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/.T
Tekfortune Inc.
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
20 to 49 employees
http://www.tekfortune.com/