Job Description
Title: ServiceNow Developer
Number of Openings: 12
Location: Hybrid - 2-3 days per week in one of these two sites
Clearance:
Must be US Citizen and eligible for DoD Secret Clearance for journeyman level clearance is a hard requirement; for senior and master level we can process clearance.
Yes, we will consider relocation candidates, and I would also target candidates who have military background previous as they may be more interested in relocating and getting a clearance. One and done video interviews with quick turnaround.
Candidates should have a minimum of 1 ServiceNow Certifications and need listed on resume and they will need to attain IAT Level II Certification before they can start (Security+ Certification is easiest).
ServiceNow Developer Labor Categories (LCAT)
LCAT: Journeyman Level
LCAT: Senior Level
LCAT: Master Level
Key Responsibilities
Required Qualifications
ServiceNow Experience
Technical Experience
Additional Requirements
Number of Openings: 12
Location: Hybrid - 2-3 days per week in one of these two sites
- Fort Meade, MD
- Hill Air Force Base, Utah (North of Salt Lake City, UT)
Clearance:
- LCAT Journeyman Interim Secret minimum required
- LCAT Senior/Master Level we can process clearance so just need to be clearable
Must be US Citizen and eligible for DoD Secret Clearance for journeyman level clearance is a hard requirement; for senior and master level we can process clearance.
Yes, we will consider relocation candidates, and I would also target candidates who have military background previous as they may be more interested in relocating and getting a clearance. One and done video interviews with quick turnaround.
Candidates should have a minimum of 1 ServiceNow Certifications and need listed on resume and they will need to attain IAT Level II Certification before they can start (Security+ Certification is easiest).
ServiceNow Developer Labor Categories (LCAT)
LCAT: Journeyman Level
- Master's Degree + 2 years of experience
- Bachelor's Degree + 4 years of experience
- Associate's Degree + 6 years of experience
- No Degree + 8 years of experience
LCAT: Senior Level
- Master's Degree + 6 years of experience
- Bachelor's Degree + 8 years of experience
- Associate's Degree + 10 years of experience
- No Degree + 12 years of experience
LCAT: Master Level
- Master's Degree + 10 years of experience
- Bachelor's Degree + 12 years of experience
- Associate's Degree + 14 years of experience
- No Degree + 16 years of experience
Key Responsibilities
- Support the implementation, configuration, customization, and maintenance of the ServiceNow platform.
- Configure and support ServiceNow modules including:
- IT Service Management (ITSM)
- Operations Management (OMT)
- Telecommunications Service Management (TSM)
- Telecommunications Service Operations Management (TSOM)
- Create and maintain workflows, forms, reports, dashboards, views, groups, roles, and service catalog items.
- Develop custom applications, workflows, and platform enhancements to meet mission and business requirements.
- Design, develop, and maintain integrations between ServiceNow and enterprise systems such as Elastic, Netcool, Kafka, and other technologies.
- Support Configuration Management initiatives and maintain CMDB data integrity.
- Design and implement solutions aligned with Configuration Management and governance policies.
- Consolidate and normalize data from multiple sources into a centralized CMDB.
- Coordinate and support ServiceNow platform upgrades, patches, and releases.
- Troubleshoot and resolve ServiceNow platform issues and performance challenges.
- Collaborate with engineers, architects, administrators, and stakeholders to deliver scalable ServiceNow solutions.
- Participate in Agile development activities including sprint planning, backlog refinement, testing, and deployments.
Required Qualifications
ServiceNow Experience
- Experience level must align with the applicable Journeyman, Senior, or Master labor category requirements.
- Minimum 2 years of hands-on ServiceNow development experience.
- Experience developing, configuring, and customizing the ServiceNow platform.
- Experience implementing and supporting ServiceNow ITSM processes including:
- Incident Management
- Change Management
- Problem Management
- Request Management
- Experience supporting ServiceNow platform upgrades and system enhancements.
Technical Experience
- Minimum 3 years of experience designing, developing, or supporting enterprise technology infrastructure solutions.
- Experience creating and configuring:
- Workflows
- Forms
- Reports
- Dashboards
- Views
- Service Catalog Items
- Groups and Roles
- Experience integrating ServiceNow with enterprise tools and platforms such as Elastic, Netcool, Kafka, or similar technologies.
- Experience with REST or SOAP integrations and enterprise application connectivity.
- Experience supporting CMDB, Discovery, Asset Management, or Configuration Management initiatives.
- Experience integrating data from multiple systems into a centralized CMDB while maintaining data quality and integrity.
- Experience troubleshooting and resolving complex platform issues.
Additional Requirements
- Must be eligible to attain DoD Secret level clearance (will process Interim Clearance before they start)
- Must be eligible to obtain an IAT Level II or IAT Level III certification within 14 days of employment.
- Must be able to support occasional on-site work at:
- Fort Meade, MD
- Ogden, UT
Numbers & Facts
| Location | Edina, MN |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Skills
- Agile Programming Methodologiesunmatched
- Air Forceunmatched
- Asset Managementunmatched
- Backlog Prioritizationunmatched
- Change Managementunmatched
- Configuration Managementunmatched
- Data Qualityunmatched
- DoD Secret Clearanceunmatched
- Enterprise Application Integration (EAI)unmatched
- IAT - Information Assurance Technicalunmatched
- IT Service Management (ITSM)unmatched
- Identify Issuesunmatched
- Incident Managementunmatched
- Micromuse Netcoolunmatched
- Operations Managementunmatched
- Problem Solving Skillsunmatched
- Quality Managementunmatched
- REST (Representational State Transfer)unmatched
- Reporting Dashboardsunmatched
- Rumbaugh OMT (Object Modeling Technique)unmatched
- SOAP (Simple Object Access Protocol)unmatched
- ServiceNowunmatched
- Software Developmentunmatched
- Software Patchesunmatched
- Sprint Planningunmatched
- Systems Administration/Managementunmatched
- Technical Supportunmatched
- Telecommunicationsunmatched
- United States Citizenunmatched
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