General Dynamics Information Technology logo

ServiceNow Developer Sr Principal

General Dynamics Information Technology
  • Remote
    4 days ago

    Job Description

    Type of Requisition:

    Regular

    Clearance Level Must Currently Possess:

    None

    Clearance Level Must Be Able to Obtain:

    None

    Public Trust/Other Required:

    BI Full 6C (T4)

    Job Family:

    Software Engineering

    Job Qualifications:

    Skills:

    Agile Methodology, CMDB, ServiceNow Platform

    Certifications:

    None

    Experience:

    8 + years of related experience

    US Citizenship Required:

    No

    Job Description:

    Transform technology into opportunity as a ServiceNow Developer Sr Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.


    Candidate must be a US Person (Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, US Citizen)

    MEANINGFUL WORK AND PERSONAL IMPACT

    As a ServiceNow Developer Sr Principal, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:


    • Architect and automate enterprise IT Asset Management (ITAM) and Configuration Management Database (CMDB) capabilities
    • Design and configure Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management. Align platform architecture with the Common Service Data Model (CSDM). Maintain CMDB health by configuring Data Certification, Discovery, Reconciliation, and Health Assessments.
    • Architect customized scripts, Script Includes, Business Rules, Flow Designer, and Service Portal widgets to support ITAM operational requirements
    • Design and build integrations between ServiceNow and external data sources (e.g., SCCM, Jamf, Intune, Active Directory, Coupa) using IntegrationHub, REST/SOAP APIs, and MID Server configurations
    • Establish robust data governance policies for hardware and software assets, ensuring audit-readiness and adherence to industry licensing models
    • Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
    • Work closely with stakeholders, product owners, and cross-functional teams to gather requirements and translate them into technical specifications
    • Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
    • Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
    • Create estimations on effort required to produce ServiceNow functionality
    • Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
    • Maintain current ServiceNow and industry certifications, while obtaining additional certifications

     

    WHAT YOU’LL NEED TO SUCCEED
    Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Sr Principal must have:


    Education: Technical Training, Certification(s) or Degree


    Experience: 8+ years of related experience


    Required Skills:

    • Expert proficiency in ServiceNow CMDB and ITAM, including SAM and HAM
    • Expertise in designing, implementing, and optimizing SAM, HAM, and CSDM structures to ensure compliance, accurate lifecycle tracking, and cost optimization
    • Demonstrated experience with full-cycle SAM and/or HAM implementations
    • Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal
    • Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub
    • Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
    • Experience with ServiceNow Discovery, Service Mapping, and Performance Analytic
    • Experience with other ServiceNow modules like ITSM or ITOM
    • Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
    • Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
    • Ability to identify, understand, document, and create functionality aligning with customer value streams
    • Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
    • Strong organizational and time management skills while working in a rapid software development environment
    • Ability to identify and learn new technologies quickly
    • Excellent communication skills for collaborating with both technical and non-technical stakeholders
    • Strong analytical, problem-solving, and debugging skills
    • Ability to coach, guide, and mentor junior developers


    Certification(s):

    • Required: ServiceNow Certified Systems Administrator

     

    Security Clearance Level: Must be able to pass a background check to obtain a position of Public Trust to start

     

    Location: Remote

     

    GDIT IS YOUR PLACE
    At GDIT, the mission is our purpose, and our people are at the center of everything we do.

    Growth: AI-powered career tool that identifies career steps and learning opportunities
    Support: An internal mobility team focused on helping you achieve your career goals
    Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
    Flexibility: Full-flex work week to own your priorities at work and at home
    Community: Award-winning culture of innovation and a military-friendly workplace

    OWN YOUR OPPORTUNITY
    Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.


    #GDITLA

    The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Scheduled Weekly Hours:

    40

    Travel Required:

    Less than 10%

    Telecommuting Options:

    Remote

    Work Location:

    Any Location / Remote

    Additional Work Locations:

    Total Rewards at GDIT:

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

     

     


    Our Identity Verification Process:

    As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

     

     

    About Our Work:

    We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

    Join our Talent Community to stay up to date on our career opportunities and events at

    gdit.com/tc.

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

    Numbers & Facts

    Location (
    Remote
    )
    IndustryAerospace and Defense
    Company Size10,000 employees or more
    Websitehttps://gdit.com/careers

    About Company

    General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.

    Headquartered in Fairfax, Va., with major offices worldwide, General Dynamics IT and General Dynamics Mission Systems form the Information Systems and Technology (IS&T) business group of General Dynamics. IS&T and the Aerospace, Combat Systems and Marine Systems groups form General Dynamics Corp.

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • AngularJSunmatched
    • Application Programming Interface (API)unmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Asset Managementunmatched
    • Asset Management Softwareunmatched
    • Background Investigationunmatched
    • Best Practicesunmatched
    • Biometricsunmatched
    • Cloud Computingunmatched
    • Coachingunmatched
    • Code Reviewsunmatched
    • Communication Skillsunmatched
    • Computerized Maintenance Management System (CMMS)unmatched
    • Configuration Managementunmatched
    • Contract Requirementsunmatched
    • Cost Controlunmatched
    • Cross-Functionalunmatched
    • Data Modelingunmatched
    • Debugging Skillsunmatched
    • Defense Intelligenceunmatched
    • Documentationunmatched
    • Financial Auditunmatched
    • Governmentunmatched
    • Health Maintenanceunmatched
    • Health Planunmatched
    • IT Service Management (ITSM)unmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Insuranceunmatched
    • Integration Testingunmatched
    • Intelligence Communityunmatched
    • JSONunmatched
    • JavaScriptunmatched
    • Licensingunmatched
    • Maintain Complianceunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Microsoft Active Directoryunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Position of Public Trustunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Professional Servicesunmatched
    • Purchasing/Procurementunmatched
    • Quality Assurance Methodologyunmatched
    • REST (Representational State Transfer)unmatched
    • Rapid Application Development (RAD)unmatched
    • Reconciliationunmatched
    • Requirements Managementunmatched
    • SOAP (Simple Object Access Protocol)unmatched
    • Scripting (Scripting Languages)unmatched
    • Security Clearanceunmatched
    • ServiceNowunmatched
    • Smoke Testingunmatched
    • Software Configuration Managementunmatched
    • Software Designunmatched
    • Software Developmentunmatched
    • Software Licensesunmatched
    • Software Testingunmatched
    • Support Documentationunmatched
    • System Center Configuration Manager (SCCM)unmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched
    • Technical Deliveryunmatched
    • Technical Leadershipunmatched
    • Technical Writingunmatched
    • Testingunmatched
    • Time Managementunmatched
    • United States Citizenunmatched
    • Web Designunmatched
    • Web Servicesunmatched
    • Willing to Travelunmatched

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