Snowflake Solutions Architect Raas Info Solutions Pvt Ltd
Union Beach, NJ27 days ago
- Contractor
Macpower Digital Assets Edge Private Limited
- New York City, NY
- 9 days ago
- Remote
- $150,000–$170,000 Per Year
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Skills
- Access Controlunmatched
- Agile Programming Methodologiesunmatched
- Application Programming Interface (API)unmatched
- Architectural Analysisunmatched
- Best Practicesunmatched
- Blueprintsunmatched
- Business Analysisunmatched
- Cloningunmatched
- Code Reviewsunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Service Managementunmatched
- Customer Support/Serviceunmatched
- Debugging Skillsunmatched
- Documentationunmatched
- Financial Operationsunmatched
- Financial Servicesunmatched
- Functional Testingunmatched
- IT Service Management (ITSM)unmatched
- Interpersonal Skillsunmatched
- JavaScriptunmatched
- Knowledge Transferunmatched
- Leadershipunmatched
- Loan Operationsunmatched
- Mentoringunmatched
- Onboardingunmatched
- People Managementunmatched
- Problem Solving Skillsunmatched
- Production Supportunmatched
- Project Estimatesunmatched
- REST (Representational State Transfer)unmatched
- SOAP (Simple Object Access Protocol)unmatched
- Scripting (Scripting Languages)unmatched
- ServiceNowunmatched
- Software Administrationunmatched
- Systems Administration/Managementunmatched
- Team Lead/Managerunmatched
- Technical Leadershipunmatched
- Technical Writingunmatched
- Test Plan/Scheduleunmatched
- Testingunmatched
- Unit Testunmatched
- User Interface/Experience (UI/UX)unmatched
Description
Key Responsibilities:
- Act as technical owner, managing a team of developers by assigning tasks and providing guidance.
- Mentor and lead developers through agile sprints, including development, unit testing, functional testing, and peer reviews.
- Participate in client requirement discovery, design, and develop ServiceNow solutions from enhancements to full deployments.
- Create and customize complex workflows and custom workflow activities.
- Review designs and code per sprint to ensure quality.
- Coordinate with clients, architects, business analysts, and developers to translate business needs into technical tasks.
- Contribute to and review user stories.
- Build and maintain technical documentation.
- Monitor ServiceNow health, usage, compliance, and applications.
- Develop deep understanding of implemented products and client business.
- Provide production support, resolving issues under pressure.
- Assist in project estimation.
- Participate in knowledge transfer sessions with developers.
- Stay current with ServiceNow platform updates.
- Coordinate production/sub-production upgrades, cloning, testing, evaluation, and regression remediation.
- Contribute to blueprinting workshops with documentation and effort estimation.
- Support COE in training path development and lead training workshops.
- Define and contribute to best development and solution practices.
Technical Skills:
- Extensive experience with Customer Service Management (CSM) and Financial Services Operations (FSO), including Dispute Management, Client Onboarding, Loan Operations, Card Operations, and Treasury Operations.
- ServiceNow development with one greenfield implementation of any module.
- Hands-on JavaScript scripting, debugging, and deployment using update sets for applications, enhancements, and upgrades.
- Proficiency in Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs, and Service Portal.
- Integration with 3rd-party tools via REST, SOAP, Scripted, and Flow/Integration Hub.
- Deployment from lower instances to production, cloning, and upgrades.
- Adherence to ServiceNow best practices in scripting and integration.
- Experience with Now Assist.
Functional and Behavioral Skills:
- Prior experience leading client projects as technical lead.
- Excellent communication skills for client-facing roles.
- Strong management, analytics, problem-solving, and interpersonal skills.
- Self-motivated, positive outlook, and results-oriented.
Certifications (Required):
- Certified System Administrator (CSA).
- One mainline Implementer certification (FSO/CSM/HRSD/ITSM/GRC preferred; FSO Professional compulsory).
- CTA or CMA preferred.
Numbers & Facts
| Location | New York City, NY (Remote) |
| Salary | $150,000–$170,000 Per Year |
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