Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AIpowered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Overall 7+ years of work experience with ServiceNow platform a minimum of 5 years in a technical or techno-functional customer-facing role, delivering
ServiceNow HRSD product line implementations for large organizations.
ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are desired, such as CTA.
Strong ServiceNow platform knowledge with the ability to roll up sleeves and resolve technical issues while also understanding process nuances and KPIs that
are critical for customer's HR operations.
Experience implementing ServiceNow HR Service Delivery products strongly preferred.
Possesses deep-rooted expertise and an active presence in the HR industry, leveraging domain knowledge and industry relationships to shape product strategy
and drive the success of HR-focused solutions.
Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Ability to work effectively in a fast-paced, dynamic environment.
Familiarity with Agile methodologies and experience working in an Agile environment.
Strong problem-solving skills and ability to work independently and as part of a team.
Experience working with cross-functional teams, including product, process owners, engineers, sales, and marketing professionals.
Customer-focused mindset and commitment to delivering high-quality results.
Proven track record of driving business growth and customer satisfaction through innovative technology solutions
Numbers & Facts
Location
Santa Clara, CA (Remote)
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Business Growthunmatched
Communication Skillsunmatched
Consultingunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Human Resourcesunmatched
Interpersonal Skillsunmatched
Marketingunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Product Designunmatched
Product Strategyunmatched
Salesunmatched
Service Deliveryunmatched
ServiceNowunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
User Experience Design (UXD)unmatched
User Interface/Experience (UI/UX)unmatched
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