ServiceNow ITSM & ITAM Platform Engineering

Tata Consultancy Services Ltd

Phoenix, AZ

JOB DETAILS
SALARY
$90,000–$120,000 Per Year
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Automation, Business Processes, CAD (Computer-Aided Design) Software, Coaching, Code Reviews, Computer Engineering, Computer Science, Documentation, IT Service Management (ITSM), JSON, JavaScript, Legal, Loan Funding, Machine Learning, Mentoring, Product Lifecycle, REST (Representational State Transfer), Requirements Management, Scripting (Scripting Languages), Scrum Project Management and Software Development, ServiceNow, Software Design, Software Development, Student Loans, Systems Administration/Management, Test Plan/Schedule, Testing, Time Management, User Interface/Experience (UI/UX)
LOCATION
Phoenix, AZ
POSTED
3 days ago

Role - ServiceNow ITSM & ITAM Platform Engineering

Experience Required -8+ Years

We are seeing an experienced ServiceNow developer on the ITSM & ITAM Platform Engineering team. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless ITSM solutions to improve efficiency across various business functions.

Must Have Technical/Functional Skills

  • 3+ years of ServiceNow platform development experience
  • In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
  • Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
  • Experience with integrations and API development (REST, JSON)
  • BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Conceptual architecture knowledge
  • Machine Learning or Generative AI knowledge is Preferred.

Roles & Responsibilities

  • Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
  • Provides estimates for design, build, test, and implementation phases.
  • Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.
  • Assists with updates to program specification/implementation documentation.
  • Provides consultation to product owners with recommendations to drive their requirements to success.
  • Participate as part of a scrum team applying agile principles and tools including Jira.

Generic Managerial Skills, If any

  • In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
  • Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
  • Experience with integrations and API development (REST, JSON)
  • BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
  • ServiceNow Certified System Administrator (CSA)

Base Salary Range : $90,000 to $120,000 Per Annum

TCS Employee Benefits Summary:

Dis cretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

About the Company

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Tata Consultancy Services Ltd