Overview: State of Michigan engagement staffed through Stafford Gray. The client needs a senior ServiceNow resource to own platform level architecture decisions, not just module configuration.
Responsibilities
Own platform architecture: data model, integrations, security, scalability
Guide implementation across modules (ITSM, ITOM, HRSD, SPM as applicable) and set platform standards
Lead technical design reviews and governance
Oversee integrations with other state systems (REST/SOAP, MID server, SSO/LDAP)
Mentor technical consultants and developers on the platform team
Translate business requirements into scalable, supportable architecture
Requirements
Required Qualifications
Significant ServiceNow experience at an architecture level, not just configuration
ServiceNow Certified System Administrator (CSA); Certified Application Developer (CAD) or Certified Technical Architect (CTA) preferred
Experience across multiple modules (ITSM, ITOM, HRSD, SPM)
Integration experience: REST/SOAP, SSO/LDAP, MID server