ServiceNow Solutions Architect (Hybrid - Onsite interview)

Security Comments

• Hiring is contingent on passing an MSP background check and fingerprinting.

The following are required for bid submission:

• Resume
• R2R
• Meets Work Location
• Cover Sheet

Position Description

• Please ensure you attach the Cover Sheet (attached), valid Right to Represent with hybrid work schedule acknowledged and confirmed by candidate, and the candidate's resume with full legal first name, and last name ONLY. (Refer to Bid Submission Requirements). We request that resumes are kept to 4-5 pages, and your candidate may be rejected if this criteria is not met. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use dotStaff Forms link: dotStaff Forms

Additional Requirements:

• There are several certifications listed under the required and preferred qualifications for this position. If a candidate possesses any of these certifications, it is required that you upload each of the certifications as part of the submission.
• Interview Process: In-person interviews. Candidates MUST be available for an in-person interview.
• Assignment duration: 1 year
• Hybrid Work Schedule: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Specific onsite days will be determined with the manager once a candidate is selected.
• Local candidates vs non-local: Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)

Top Skills & Years of Experience (at least 3-5):

• Bachelor's degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Architect (CSA) certification
• Clear and concise written and verbal communication is crucial to success and productivity in this role

IT Solutions Architect Job Description:

Position Overview:

• We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

Key Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Architect (CSA) certification

Preferred Qualifications:

• ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

Required Skills

• Education - Bachelor's degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• Excellent communication, leadership, and problem-solving skills
• ServiceNow Certified Systems Architect (CSA) certification

Preferred Skills

• ServiceNow Certified Technical Architect (CTA) or equivalent certifications
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification