• Fairview Park, Ohio
    2 days ago

    Job Description

    Type of Requisition:

    Regular

    Clearance Level Must Currently Possess:

    None

    Clearance Level Must Be Able to Obtain:

    None

    Public Trust/Other Required:

    None

    Job Family:

    Software Engineering

    Job Qualifications:

    Skills:

    Artificial Intelligence (AI), Collaboration, Development, Development Skills, IT Service Management (ITSM)

    Certifications:

    None

    Experience:

    3 + years of related experience

    US Citizenship Required:

    No

    Job Description:

    We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.


    Meaningful Work and Personal Impact

    As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

    • Design, develop, and maintain forms, flows, catalog items, integrations, etc.
    • Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
    • Support Agile ceremonies and uphold quality assurance throughout the lifecycle
    • Adhere to and enforce ServiceNow and OneGDIT best practices.
    • Support platform upgrades, patching, and deployments.
    • Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
    • Collaborate with Scrum Masters, Product Owners, and Developers.

     

    What You’ll Need to Succeed

    We are looking for candidates with both expertise and a passion for innovation. Requirements include:

    Education

    • High school diploma required; AA or Bachelor’s degree preferred

    Required Skills

    • 3 years of experience in prompt engineering, Now Assist and agentic AI.
    • 7+ years of ServiceNow development experience within ITSM environment
    • Strong understanding of ServiceNow architecture, modules, and platform capabilities
    • ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
    • Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
    • Familiarity with Agile/Scrum methodologies
    • Strong analytical, troubleshooting, and debugging skills
    • Excellent communication and documentation skills
    • Must be a U.S. person
    • Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week

    Preferred Certifications

    • Certified Implementation Specialist – ITSM
    • Certified Application Developer - ITSM
    • Advanced ITSM certifications a strong plus
    • ITIL v4 Certification


    GDIT IS YOUR PLACE
    At GDIT, the mission is our purpose, and our people are at the center of everything we do.
    Growth: AI-powered career tool that identifies career steps and learning opportunities
    Support: An internal mobility team focused on helping you achieve your career goals
    Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
    Community: Award-winning culture of innovation and a military-friendly workplace

    OWN YOUR OPPORTUNITY
    Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.


    The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Scheduled Weekly Hours:

    40

    Travel Required:

    None

    Telecommuting Options:

    Hybrid

    Work Location:

    USA VA Falls Church

    Additional Work Locations:

    USA AZ Sierra Vista, USA FL Tampa, USA LA Bossier City, USA MD Bethesda, USA NC Durham, USA TX San Antonio, USA VA Herndon

    Total Rewards at GDIT:

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

     

     


    Our Identity Verification Process:

    As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

     

     

    About Our Work:

    We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

    Join our Talent Community to stay up to date on our career opportunities and events at

    gdit.com/tc.

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

    Numbers & Facts

    LocationFairview Park, Ohio
    IndustryAerospace and Defense
    Company Size10,000 employees or more
    Websitehttps://gdit.com/careers

    About Company

    General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.

    Headquartered in Fairfax, Va., with major offices worldwide, General Dynamics IT and General Dynamics Mission Systems form the Information Systems and Technology (IS&T) business group of General Dynamics. IS&T and the Aerospace, Combat Systems and Marine Systems groups form General Dynamics Corp.

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Best Practicesunmatched
    • Biometricsunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Contract Requirementsunmatched
    • Debugging Skillsunmatched
    • Defense Intelligenceunmatched
    • Documentationunmatched
    • Governmentunmatched
    • Health Planunmatched
    • IT Service Management (ITSM)unmatched
    • IT Service Management (ITSM) Softwareunmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Identify Issuesunmatched
    • Insuranceunmatched
    • Intelligence Communityunmatched
    • Multiplatform/Cross-Platformunmatched
    • Professional Servicesunmatched
    • Quality Assuranceunmatched
    • Requirements Managementunmatched
    • Scripting (Scripting Languages)unmatched
    • Scrum Product Ownerunmatched
    • Scrum Project Management and Software Developmentunmatched
    • ScrumMasterunmatched
    • ServiceNowunmatched
    • Software Developmentunmatched
    • Software Patchesunmatched
    • Standup Meetingsunmatched
    • Systems Administration/Managementunmatched
    • Technical Deliveryunmatched
    • United States Citizenunmatched
    • User Interface Designunmatched
    • Willing to Travelunmatched

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