ServiceNow Tech Consultant with TNI/TSM Exp.

Title: ServiceNow Tech Consultant or Business Consultant with TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) Exp.

Location: Cincinnati, OH (Remote)

Employment Type: Full Time

Salary Range - $ 120,000 - $160,000/Annum

Must Have Technical/Functional Skills

ServiceNow Tech Consultant or Business Consultant with TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) experience

Roles & Responsibilities

The ideal candidate will have:

• Service Management and Telecom Operations experience.
• Multiple end-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Deep knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adEligible to workion initiatives.

Nice-to-Have Experience

• Telecom Service Operations Management (TSOM)
• 5G Network Inventory
• Cloud Connectivity Modeling
• Datacenter Capacity Management
• Service Mapping
• Large-scale telecom transformation programs

Certifications:

1. CSA

2. ITIL Foundation

3. TNI implementation experience

4. TSM implementation experience

5. CMDB/CSDM experience

6. Telecom inventory modeling experience

7. Data migration & reconciliation experience

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