Services Estimator - Construction

Company Overview Since 1994, Diversified Fall Protection (DFP) has been a full-service fall protection provider and trusted partner, dedicated to making workplaces safer. Our core purpose is simple yet powerful: Saving Lives. As safety-minded professionals, we deliver integrated fall protection solutions with a focus on reducing risk and keeping workers safe. At DFP, we believe that being Easy to Work With isnt just a pledge its a principle we live by every day. Guided by our Core Values Resolven, Do the right thing, Be versatile, and Take people to higher ground we strive to build trust with our customers, industry partners, and each other. Everything we do is driven by the belief that the worker is at the center of our brand. When faced with decisions, we ask: Which choice ensures that a worker makes it home at the end of the day? Our culture, commitment, and creative expression all serve this core purpose, often reflected in the message we stand behind: #NoFalls. Position Summary The Services Estimator solicits services for jobs/projects, completes administrative setup of opportunities, and closes sales. This role supports the services department in driving service workflow. The Services Estimator must be able to multitask and work on multiple sales and projects simultaneously. Key Responsibilities Request and review site information, sales communication, and other materials such as photos, videos, drawings, reports, and satellite images for new opportunities to quote. Create detailed and accurate cost estimates for each project based on gathered information. Create and present customer proposals for the scope of work. Follow up on opportunities from proposals sent and assigned tasks. Complete new project setup upon sale. Manage quotes in a timely manner to ensure customer satisfaction. Assist in future sales opportunity setup to support forecasting. Maintain positive and engaging client relationships throughout the quoting process. Assist in achieving annual sales and revenue goals for service-related scopes of work. Perform limited site inspections or engineering site visits as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications High School Diploma, Trade School Certificate, or equivalent formal training. Proven ability to read and interpret engineered drawings, including structural details, plan views, sections, and specifications, to accurately derive scope, risks, and cost drivers. Working knowledge of field construction means, methods, and industry terminology, with the ability to understand how design intent translates to onsite execution and labor/material requirements. Proficiency in Microsoft Word and Excel, including formatting professional documents, using formulas, organizing data, and producing accurate, well-structured estimates and proposals. Ability to gather, synthesize, and validate information from multiple sourcessuch as site photos, field reports, videos, drawings, and stakeholder communicationsto produce accurate and reliable cost assessments. Strong verbal and written communication skills, including the ability to interact professionally with internal teams, clients, vendors, and field personnel. Demonstrated ability to meet competing deadlines, manage shifting priorities, and maintain accuracy while handling multiple estimates, tasks, and communications simultaneously. Customer-service mindset with the ability to establish rapport, build trust, and maintain positive relationships throughout the quoting and pre-sales process. Self-driven with strong initiative, demonstrating the ability to work independently, troubleshoot challenges, and sustaining a positive, solution-oriented approach. Ability to operate effectively in a fast-paced, high-volume environment, maintaining composure, organization, and attention to detail under pressure. Preferred Qualifications Experience performing cost estimating or developing technical proposals within construction, engineering, manufacturing, or related industries, with an understanding of pricing strategies and margin considerations. Prior field construction or installation experience, providing direct understanding of how work is executed, how site conditions affect scope, and how assumptions impact accurate estimating. Experience with budgeting, financial tracking, or project cost controls, including familiarity with labor burden, equipment costs, material pricing, and subcontractor evaluations. Experience working in a remote, autonomous, or self-managed role, demonstrating the discipline to manage workload, communication, documentation, and deadlines without constant oversight. Familiarity with fall protection, safety systems, and OSHA regulatory requirements. Experience with CRM or ERP systems, particularly for managing opportunities, proposals, follow-ups, or project setup. Strong analytical or problem-solving skills, with the ability to identify cost drivers, evaluate alternatives, and provide clear recommendations. Pre-Employment Requirements Valid Drivers License & Evidence of Ability to Insure Criminal Justice Background Check (state and federal) Drug Test (5-panel) E-Verify eligibility verification Physical Requirements This position may require prolonged sitting at a desk/computer for up to 8 hours a day. The employee must be able to read prints, count inventory, complete documentation, use hands and fingers for keyboard and phone operation, climb ladders, lift up to 50 pounds, bend, climb, crouch, and twist. Work Schedule This is a full-time position. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. with a 1-hour lunch. Additional hours may be required based on job duties and department demand. Travel Less than 20% travel is required for this position. Company Benefits Benefit eligibility begins on the first of the month following the completion of 30 days of employment. Benefits offered are: Medical, Dental, Vision, Long-term Disability, Short-term Disability, and Life Insurance There is a company-sponsored life insurance policy that employees are eligible for even if waiving other coverages. 401(k) contribution eligibility is the start of the first pay period following the completion of 30 days of employment through John Hancock employer match is 5% at enrollment. Equal Employment Opportunity Statement Diversified Fall Protection is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status under applicable federal, state, or local laws. We value diverse perspectives and believe that a wide range of experiences and backgrounds strengthens our team. Our core valuesResolve to the nth power, Do the right thing, Be versatile, and Take people to higher groundguide how we treat one another and support our mission of saving lives. We are proud to build a workplace where everyone can thrive. Additional Responsibilities This job description is intended to provide a general overview of the role and does not include every task or responsibility that may be required. Duties and responsibilities may evolve or change over time to meet the needs of the business, and the employee may be asked to perform other related tasks as assigned, with or without prior notice.