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Servpro Office Manager/Administrator

Servpro
  • North Hollywood, California
    30+ days ago

    Job Description

    Benefits:
    • Free uniforms
    • Opportunity for advancement
    • Paid time off
    • Training & development
    This position is for Servpro Office Manager/Administrator who will be responsible for

    Daily Operations
    Staff management
    Customer service for restoration and constriction projects
    Managing job files
    Support production crews to ensure profitability and customer satisfaction.

    Key Responsibilities


    • Operational Management: Direct daily office operations, including coordinating staff schedules and overseeing job management software.
    • Customer Service: First point of contact for clients, handling calls and managing customer satisfaction.
    • Staff Leadership: Recruit, train, and motivate staff, such as Office Coordinators, crew, etc.

    Common Qualifications & Expectations
    • Experience: Previous experience in office management, ideally within construction or restoration service industries.
    • Skills:  excellent communication skills.
    • Environment: Fast-paced environment often balancing multiple restoration jobs simultaneously
    Some Xactimate knowledge is preferred
    Previous Servpro experience is preferred
    Knowledge of some industry  common software is preferred
    Compensation: $50,000.00 - $60,000.00 per year




    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

    Numbers & Facts

    LocationNorth Hollywood, California
    Websitehttps://www.servpro.com/

    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • File Managementunmatched
    • Leadershipunmatched
    • Office Managementunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Production Supportunmatched
    • Profit & Lossunmatched
    • Staff Motivationunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched

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