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SFO Incumbent Scheduling Operations Officer

VMD Corp

San Francisco, California

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JOB DETAILS
SKILLS
Affirmative Action, Airport Security, Analysis Skills, Calendar Management, Communication Skills, Contract Requirements, Customer Support/Service, Data Analysis, Documentation, Emerging Technology, Equal Employment Opportunity (EEO), Government Contracts, Homeland Security, Intelligence Agencies, Intelligence Community, Kronos Workforce Scheduler, Law Enforcement, Leadership, Life Insurance, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multitasking, Operational Support, Operations, Operations Planning, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Protective Services, Record Keeping, Reporting Skills, Safety/Work Safety, Schedule Development, Staff Requirements, Statistics, United States Citizen, Work From Home, Workforce Management, Workforce Planning, Writing Skills
LOCATION
San Francisco, California
POSTED
30+ days ago

Description

Position at VMD Corp

Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.  
*Applications will be accepted through June 30, 2026*
VMD is currently seeking applications from existing personnel performing Scheduling Operations Officer duties at San Francisco International Airport (SFO).  
About the Mission You Will Join:            
Supporting airport security operations in effort to protect the nation's transportation systems and ensure the safety and security of all individuals within our borders. 
           
Your Impact to the Mission:            
In this Incumbent Scheduling Operations Officer (SOO) opportunity, you will support operational readiness and workforce planning at the San Francisco International Airport. This role is responsible for developing, maintaining, and monitoring staff schedules to ensure appropriate staffing coverage across all screening checkpoints and operational areas. The SOO works closely with operational leadership to maintain compliance with contract requirements, staffing ratios, and certification requirements while ensuring schedules are prepared and distributed in advance to support efficient daily operations. In this role, you will be responsible for:            
  • Monitor daily staffing coverage to ensure adequate personnel are assigned to all required operational posts
  • Coordinate with Supervisors and Staff Duty Officers to address staffing shortages, call-outs, and operational adjustments.
  • Develop and publish employee schedules at least two weeks in advance to support operational planning.
  • Conduct shift bids every six months in accordance with company and contract requirements.
  • Ensure schedules maintain the appropriate balance of certified officers as required for screening operations.
  • Track employee certifications and ensure staffing plans account for required qualifications.
  • Adjust schedules as needed to accommodate operational demands, training, leave requests, and staffing changes.
  • Maintain accurate scheduling records and documentation for compliance and operational performance.
  • Support management with workforce planning and staffing analysis as needed.
Experience Needed to Be Successful:            
  • Previous experience in scheduling, workforce planning, or operations coordination preferred. 
  • Ability to work in a fast-paced operational environment with shifting priorities.
  • Proficient with Microsoft Outlook (E-mail Word Excel and PowerPoint) at the intermediate to expert level. Able to generate reports statistics timelines tables and correspondence.
  • Proficient in the use of Microsoft SharePoint and Office 365
  • Strong communication skills and ability to coordinate across multiple operational teams.
  • Ability to meet requirements for working in a secure airport environment. 
  • Ability to gather compile review and analyze data.
  • Ability to effectively communicate verbally and in writing.
Desired Qualifications and Experience:            
  • Experience supporting operations within an airport, security, or government contract environment.
  • Familiarity with TSA and SPP operational standards.
  • Experience managing large workforce schedules.
  • Ability to problem-solve moderately complex issues.
  • Ability to multitask and possess excellent organizational skills.
  • Excellent verbal and written communication skills.
Basic Qualifiers:            
  • Education Requirement: High School
  • Can Additional Years of Experience Substitute for Degree? Yes
  • Preferred Minimum Years of Overall Experience: 2
  • Preferred Minimum Years of Specific Experience in Field: 2
  • Minimum Clearance to Start: Public Trust
  • Work Status Allowable: US Citizenship
What we offer:           
Competitive Compensation:
  • The anticipated hourly pay range the Employer reasonably expects to pay for this position is $20.19-$31.25
Benefits for you and your family
  • Medical | Dental | Vision
  • 401K
  • Vacation Leave | Sick Leave
  • Flexible Spending
  • Life insurance
  • Employer Paid Long | Short Term Disability
Travel and Telecommuting:
  • Telecommute Option: No
  • Relocation: Relocation is not provided.
Working with VMD: 
  • VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.
Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers.  We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.

About the Company

V

VMD Corp

We are a team of visionary leaders who shift the paradigm to bring our customers game changing innovations and emerging technologies to strengthen their missions. As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002.

Why Join VMD Corp?

At VMD you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives the success of VMD. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.

We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.

Learn more about our Game Changing Culture here: VMD Culture

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Parking, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Transportation Allowance, Tuition Reimbursement, Life Insurance, Military Leave
FOUNDED
2002
WEBSITE
https://www.vmdcorp.com

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