Benefits:- 401(k) matching
- Employee discounts
- Flexible schedule
RESTAURANT SHIFT LEADER (Hourly Rate + Tips)
Yuzu Japanese Sushi Bar – Costa Mesa, CA
Yuzu Japanese Sushi Bar is seeking an experienced and hospitality-focused Restaurant Shift Leader to join our team. This is a hands-on leadership position for someone who can lead by example, support the service team, and help maintain smooth restaurant operations throughout each shift.
Key Responsibilities
- Lead front-of-house operations during assigned shifts.
- Assign sections, opening and closing duties, side work, and employee breaks.
- Maintain a strong floor presence and assist with serving, hosting, running food, bussing, and other duties as needed.
- Monitor service quality, table maintenance, ticket timing, and guest satisfaction.
- Resolve guest concerns professionally and notify management when additional support is required.
- Coordinate with the sushi bar and kitchen to maintain accurate and timely service.
- Ensure all orders, modifications, complimentary items, discounts, voids, and payments are correctly entered into the POS system.
- Support employee training and provide respectful, real-time coaching.
- Monitor attendance, uniforms, conduct, cleanliness, and compliance with restaurant policies.
- Complete opening, closing, cash-handling, and shift-reporting procedures.
- Follow food safety and responsible alcoholic beverage service requirements.
ATTITUDE AND PROFESSIONAL DEMEANOR
- Maintain a positive, calm, and professional demeanor throughout every shift, including during busy or stressful situations.
- Lead by example through respectful communication, appropriate body language, and a solution-focused attitude.
- Treat guests, coworkers, kitchen staff, vendors, and management with professionalism and respect.
- Avoid arguing, gossiping, complaining, displaying frustration, or using negative or confrontational language in front of guests or employees.
- Handle disagreements privately and professionally without disrupting restaurant operations.
- Remain approachable and supportive while holding employees accountable to restaurant standards.
- Accept coaching and feedback professionally and make the necessary improvements.
- Keep personal matters from negatively affecting service, teamwork, or the workplace environment.
- Help create a welcoming, respectful, and team-oriented atmosphere.
Qualifications
- Previous restaurant serving or leadership experience required.
- At least one year of shift-lead or supervisory experience preferred.
- Strong communication, organization, and problem-solving skills.
- Ability to remain calm and professional during busy service periods.
- Experience with Toast POS is preferred.
- Must be available to work evenings, weekends, and holidays as scheduled.
- Valid California Food Handler Card required.
- RBS certification required when serving alcoholic beverages.
To apply, please submit your résumé and current availability.