Job Summary: We’re looking for a motivated and reliable Shift Leader to help oversee daily operations and support the team during shifts. This entry-level management role is perfect for someone ready to take the next step in their restaurant career. As a Shift Leader, you’ll assist with managing staff, ensuring great customer service, and keeping things running smoothly when leadership is needed.
Responsibilities:
- Lead and support the team during shifts to ensure smooth operations
- Serve as the point of contact for staff questions or customer concerns
- Assist with opening and closing duties, including cash handling and shift checklists
- Monitor service quality, cleanliness, and food safety standards
- Communicate clearly with team members and management
- Help train and coach team members as needed
- Step in where needed—whether it’s running food, taking orders, or cooking
- Ensure all policies and procedures are followed during your shift
Compensation: This is an hourly leadership position with opportunities for growth.
Qualifications
- Minimum 2 years in the hospitality industry
- Must be a positive coworker. Must be able to work in a team environment
Benefits/Perks
- We offer Health Insurance after 90 days of employment.
- Matching 401k
- Employees get 30% off while working.
- Employees also get 30% off at ANY ARC location.
- Flexible Hours
- Bonuses reflecting overall job performance and profits
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
"Little moments make a lifetime of memories" - Charlie
Iceberg Charlie's is an innovative quick-service restaurant concept that uniquely combines the classic appeal of smashburgers with therefreshing delights of Italian ice and frozen custard. At the heart of our offering is the "Iceburg," our signature dessert that blends the rich creaminess of frozen custard with the fruity zest of Italian ice, creating an irresistible treat that will set us apart in the marketplace.
Our mission is to offer customers a nostalgic yet modern dining experience with high-quality, freshly made smashburgers, premium frozen custard, and Italian ice, all served in a vibrant, community-oriented setting. We aim to provide a unique menu that delights the taste buds while fostering a warm and welcoming atmosphere for families, friends, and food enthusiasts.