Shift Leader

Are you a natural leader who enjoys helping others succeed?

Chick-fil-A Northville is looking for positive, dependable leaders who are ready to take ownership of a shift, develop others, and help create an exceptional experience for both our guests and our team.

Our Shift Leaders are responsible for the successful execution of the shift. They lead Team Members and Team Leaders, make decisions about positioning and deployment, coach performance in the moment, and ensure our standards are consistently met.

What You'll Do

As a Shift Leader, you will:

• Lead and take ownership of the overall success of your shift
• Place Team Members in positions based on strengths, experience, development opportunities, and business needs
• Set clear expectations and keep the team focused, productive, and guest-centered
• Coach, encourage, and develop Team Members
• Recognize great performance and provide accountability when expectations aren't met
• Make operational decisions and adjust people and resources as business needs change
• Help ensure we consistently deliver Great Food, Fast & Accurate Service, Remarkable Hospitality, and a Clean & Safe Environment
• Handle guest concerns and help resolve issues
• Maintain strong communication between Front of House and Back of House
• Communicate attendance, performance, and operational concerns to the appropriate leader
• Complete an effective shift handoff and set the next leader up for success

What We're Looking For

We're looking for leaders who:

• Lead with confidence, urgency, professionalism, and a positive attitude
• Have a genuine heart for serving others
• Communicate clearly and respectfully
• Are comfortable coaching and providing direction and accountability
• Remain aware of the entire operation and can make decisions in a fast-paced environment
• Are dependable and demonstrate strong attendance and punctuality
• Want to help others learn, grow, and succeed

Candidates should haveat least two years of relevant experience. Shift Leaders must average at least 20 hours per week and be available to work 2 opens or 2 closes per week.

Why Chick-fil-A Northville?

You'll be joining a team that believes leadership is about more than running an operation. It's about caring for people, setting clear expectations, recognizing potential, developing others, and creating an environment where both guests and Team Members feel valued.

Whether you're looking to continue growing with Chick-fil-A or build leadership experience that will serve you throughout your career, this role provides the opportunity to lead people, make decisions, solve problems, and have a meaningful impact every shift.

Benefits Include:

• Free meal every time you work
• Free Uniform
• Flexible Schedule
• Scholarship opportunities
• Opportunities for advancement
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid time off
• 401(k) match
• Sundays off

Scheduling & Availability

We employ people in many different seasons of life — including high school and college students, parents, working adults, and retirees — and offer a variety of scheduling opportunities.

Our operating shifts range from 5:30 a.m. openings to 11:30 p.m. closings, with daytime, evening, and weekend opportunities available.

Whether you're looking for part-time hours that work around school or family commitments or a full-time opportunity with greater availability, we'd love to learn more about the schedule that works for you.

Competitive Wages

Pay: $17.25–$20.25/hour

Looking for our highest earning opportunities? Adult Team Members with full-time availability who can consistently support opening and/or closing shifts at least two days per week may qualify for our highest starting rates.

Ready to take the next step in leadership? Apply today and grow with Chick-fil-A Northville!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$17.25 - $20.25 per hour

Job Type

Full time, Part time