Shift Leader

Poke House
  • Walnut Creek, California
    24 days ago

    Job Description

    Join Our Team and Earn Tips Up to $5 per Hour!(In addition to your hourly base pay)


    The ideal Poke House candidate will:

    • Be a reliable, energetic, and motivated individual
    • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
    • Love to help and serve customers and possess exceptional customer service skills
    • Have the ability to work in a team and maintain positive working relationships with all team members
    • Have the ability to maintain a professional appearance at all times
    • Be able to adapt to a fast-paced work environment with changing customer volume levels
    • Have the ability to speak clearly, listen attentively, and follow instructions
    • Have a complete understanding of all Poke House rules and regulations

    A typical day at Poke House:

    • Greet customers and provide exceptional service.
    • Process in-house, online, and delivery orders efficiently.
    • Handle transactions, including payments, receipts, and refunds.
    • Restock supplies and maintain store cleanliness and organization.
    • Work independently and as part of a team with strong time-management skills.
    • Stay knowledgeable about the menu and recommend favorites.
    • Answer customer inquiries and resolve issues.
    • Follow food safety, sanitation, and health procedures.
    • Uphold brand standards and comply with local and state regulations.


    Core Responsibilities (Team Member/Cashier):

    • Customer service, cashier
    • Food assembly
    • Cleaning, sanitizing
    • Communication & teamwork
    • Upholding current food, safety, and health standards

    Core Responsibilities (Shift Leader):

    • Customer service, cashier
    • Food assembly
    • Cleaning, sanitizing
    • Communication & teamwork
    • Training new hires, retraining
    • Delegating tasks & responsibilities
    • Assigning breaks and lunches
    • Upholding current food, safety, and health standards
    • Basic food preparation

    Requirements:

    • At least 18 years of age (Shift Leader)
    • Be available to work at least 4 days a week
    • Be able to communicate in the primary language(s) of the work location
    • Food safety certification
    • Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
    • Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

    Poke House Perks:

    • Competitive compensation; Hourly base pay + Tips up to $5 per hour(Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)
    • Flexible scheduling
    • Discounted delicious food
    • Full-time and part-time opportunities
    • We promote from within
    • Safe and fun working environment

    Job Type: Part-time


    Schedule:

    • Day/Night shift
    • Monday to Sunday
    • Weekend availability required

    Work schedule

    • Day shift
    • Night shift
    • Weekend availability

    Supplemental pay

    • Tips

    Benefits

    • Flexible schedule
    • Employee discount

    Numbers & Facts

    LocationWalnut Creek, California

    Skills

    • Communication Skillsunmatched
    • Cook Dishesunmatched
    • Customer Support/Serviceunmatched
    • Food Presentationunmatched
    • Food Safetyunmatched
    • Lift/Move 25 Poundsunmatched
    • Physical Demandsunmatched
    • Regulationsunmatched
    • Resolve Customer Issuesunmatched
    • Safety Standardsunmatched
    • Safety/Work Safetyunmatched
    • Sanitationunmatched
    • State Laws and Regulationsunmatched
    • Team Playerunmatched
    • Time Managementunmatched

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