Job Summary Scarlet Knife is seeking an experienced Front of House Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Nights, weekends and holidays required. Full time or part time (minimum 3 days per week.)
$28.00 per hour
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Closing duties, including checking out employees, end of day reports and securing the building
Qualifications:
High school diploma/GED
Previous fine dining or upscale food service experience
Familiarity with Microsoft Office, restaurant management software, and Toast POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Wine and Beverage experience
Numbers & Facts
Location
Latham, NY
Job Type
Full-time
Skills
Beveragesunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Food Servicesunmatched
High School Diplomaunmatched
Leadershipunmatched
Microsoft Officeunmatched
People Managementunmatched
Point of Sale (POS) Softwareunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Revenue/Sales Reportingunmatched
Safety/Work Safetyunmatched
Schedule Developmentunmatched
Team Lead/Managerunmatched
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