Shift Manager - Launch Entertainment, Norwood

Shift Supervisor - Launch Family Entertainment, Norwood

Full-Time & Part-Time Opportunities

Ready to run the show? Launch Family Entertainment in Norwood is hiring a Shift Supervisor to lead daily operations and make sure every guest, kids and parents alike, has a great experience. This is a hands-on leadership role: you'll run shifts, lead a team, and be the person staff and guests count on to keep things running smoothly.

Pay: $20–$25/hour

Schedule: Part-time & full-time, weekends, holidays, and evenings as needed

Now interviewing, start dates available soon

What you'll do:

• Oversee day-to-day facility operations, including opening and closing duties
• Supervise, train, and support staff on shift
• Monitor safety protocols and keep the facility clean and well-maintained
• Make sure guests get friendly, responsive service at every touchpoint
• Handle scheduling, reports, and inventory management
• Resolve guest concerns promptly and professionally
• Act as the link between staff and management, modeling Momentum's core values

What we're looking for:

• Previous supervisory or leadership experience in a fast-paced environment
• Strong communication and people skills, comfortable managing a team and connecting with guests
• Able to multitask and stay calm under pressure
• Self-motivated, dependable, and well-organized
• At least 18 years old, with a high school diploma or equivalent
• Able to stand for long periods and lift up to 50 lbs
• ServSafe certification a plus, or willing to obtain within 90 days

What you get:

• Paid training and ongoing professional development
• A real path to advancement and leadership
• Retirement savings for all employees
• Medical, dental, and PTO for full-time employees
• Perks across Momentum's brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, The Newport Venture

Launch Family Entertainment, Norwood MA. Powered by Momentum Enterprises. Equal opportunity employer.