Shift Manager/Team Captain

Chick-fil-A: Urgent Shift Manager Opportunity!

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its team members? If so, this role is perfect for you!

At Chick-fil-A, working is more than just a job; it’s a chance to develop your skills in a positive, people-focused atmosphere. Join us as a highly skilled Shift Manager and enjoy benefits such as health insurance, employee discounts, and opportunities for personal growth!

Operations & Execution

• Oversee daily operations for smooth and efficient shift performance.
• Open and close the store according to company procedures and safety standards.
• Maintain a clean, safe, and organized environment for guests and team members.
• Monitor food quality, speed of service, and presentation to meet brand standards.
• Ensure proper cash handling, inventory counts, and equipment functionality.

Leadership & Team Development

• Lead, coach, and motivate team members to achieve operational and service goals.
• Delegate tasks effectively, ensuring roles are clearly assigned.
• Provide ongoing feedback and support to build team morale.
• Assist in onboarding and training new team members.

Guest Experience & Service

• Model excellent customer service and address guest concerns promptly.
• Foster a welcoming environment that reflects care and hospitality.
• Anticipate service issues and proactively resolve them to maintain guest satisfaction.

Compliance & Accountability

• Uphold all company policies, food safety regulations, and labor laws.
• Maintain accurate shift documentation (checklists, reports, deposits).
• Monitor labor and productivity to meet cost and scheduling goals.

7340 N Tenth ST. McAllen Texas

Ready to take the next step in your career? Apply now and become a part of our enthusiastic Chick-fil-A family!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$13.00 - $15.00 per hour

Benefits

Health insurance, Dental insurance, Vision insurance, Employee discount, Other

Job Type

Full time

Schedule

8 hour shift, Weekend availability, Holidays