Shipping and Receiving Associate

Center Pointe Facility- 3461 E Raines Road Memphis, TN 38115

Shift: Monday- Friday (7:00am - 3:30pm)

Starting Pay: $18.00 per hour

Position Overview

• We are seeking an organized, energetic, and detail-oriented athlete to help plan and deliver memorable events through completion. This role partners with internal teams, vendors, and stakeholders to coordinate logistics, manage timelines, support event communications, ensure consistent, high-quality experience. The ideal candidate must have previous Event experience along with being proactive, calm under pressure, and comfortable managing multiple priorities in a fast-paced environment. The ideal candidate must also be willing to perform other varied assignments such as loading/unloading trailers, order selection, processing, returns, etc. and adapt to shifting operational needs. This must be done while maintaining safety, quality, and productivity standards.

Key Responsibilities

• Event Order Fulfillment: Accurately select, pack, and ship orders supporting Nike Athletes, high-visibility events, special activations, and other time-sensitive business needs.
• Order Accuracy and Quality: Ensure all items, sizes, quantities, and order details are accurate and meet established quality standards before shipment.
• Time-Sensitive Execution: Prioritize and process orders within strict deadlines, recognizing the urgency and visibility associated with athlete and special event requests.
• Packing and Presentation: Package products according to specific requirements, ensuring shipments are complete, properly protected, professionally presented, and ready for delivery.
• Shipping and Coordination: Prepare orders for shipment, verify shipping information, meet carrier cutoff times, and coordinate with Planning, Shipping, Traffic, and other cross-functional partners to ensure timely delivery.
• Event Readiness: Proactively monitor order status, identify potential delays or issues, and communicate risks promptly to ensure commitments are met.
• Adaptability and Problem-Solving: Respond quickly to changing priorities, last-minute requests, and unexpected challenges while maintaining accuracy and composure.
• Cross-Functional Collaboration: Partner with team members, leadership, and internal stakeholders to coordinate requirements and support successful execution from order release through shipment.
• Operational Excellence: Follow established safety procedures, standard operating procedures, and inventory control processes while maintaining productivity and quality expectations.
• Continuous Improvement: Identify opportunities to improve order flow, packing processes, communication, and overall event fulfillment performance.
• Confidentiality and Professionalism: Handle athlete-related orders and high-visibility event information with discretion, professionalism, and attention to detail.
• Flexible Operational Support: Support other distribution center functions and operational priorities as needed to meet business demands such as loading/unloading trailers, order selection, processing, returns, and etc.

Required Qualifications and Competencies

• Previous hands-on event planning, event coordination, or event operations experience is required.
• Demonstrated experience working in a fast-paced, deadline-driven environment.
• Ability to remain calm, focused, and professional under pressure.
• Proactive mindset with the ability to anticipate needs, identify risks, and take initiative without waiting for direction.
• Strong attention to detail and commitment to order accuracy and quality.
• Ability to manage competing priorities and adjust quickly to changing business needs.
• Strong communication, teamwork, and problem-solving skills.
• Ability to follow established processes while recognizing when immediate escalation is necessary.
• Willingness to perform physical distribution center tasks, including order selection, packing, and shipping, in accordance with job requirements