Position Overview
We are seeking a highly capable, hands-on Shipping & Receiving Lead to oversee daily shipping, receiving, packaging, and warehouse operations. This position will play a key role in ensuring orders are accurately picked, packaged, labeled, staged, shipped, and received while maintaining a safe, organized, and efficient work environment.
The ideal candidate is a strong leader who can work hands-on alongside the team, prioritize competing tasks, solve problems independently, and maintain accuracy and professionalism in a fast-paced environment.
This is a full-time position with opportunities for rapid advancement for strong performers.
Key Responsibilities
Shipping, Receiving & Packaging
- Lead day-to-day shipping and receiving operations.
- Oversee accurate picking, packing, packaging, labeling, and staging of customer orders.
- Ensure products are packaged securely and appropriately to prevent damage during shipping.
- Verify orders for accuracy before shipment, including product, quantity, packaging, labels, and shipping documentation.
- Coordinate incoming shipments and ensure received goods are properly unloaded, counted, inspected, and organized.
- Identify and report damaged, missing, or incorrect items.
- Prepare pallets, boxes, cartons, and other shipments for pickup and delivery.
- Coordinate carrier pickups and ensure shipments are ready on schedule.
- Maintain accurate shipping and receiving records.
- Keep shipping and receiving areas clean, organized, and efficient.
Warehouse Operations
- Fully cross-trained in picking, packing, palletizing, loading, unloading, and receiving.
- Assist with loading and unloading trucks and containers during peak periods.
- Ensure inventory and products are properly staged and stored.
- Maintain an organized warehouse layout to support efficient workflow.
- Help identify opportunities to improve packaging, shipping, receiving, and warehouse processes.
- Provide hands-on support wherever needed to keep daily operations moving.
Leadership & Training
- Lead and coordinate warehouse and shipping team members throughout the workday.
- Assign tasks and priorities based on daily shipping and receiving needs.
- Train new employees on shipping, receiving, packaging, safety procedures, equipment, and workflow.
- Successfully complete training on company equipment, systems, and processes.
- Be able to train new employees quickly and effectively after completing your own training.
- Ensure team members follow safety guidelines and proper operating procedures.
- Provide hands-on leadership while remaining actively involved in daily warehouse tasks.
Safety & Organization
- Maintain strict safety standards and reinforce safe work practices.
- Ensure proper lifting, loading, unloading, and material-handling procedures are followed.
- Keep work areas clean, organized, and free of unnecessary hazards.
- Identify safety concerns and address or escalate them promptly.
- Ensure warehouse equipment is operated safely and efficiently.
Leadership, Problem-Solving & Communication
- Manage people while remaining hands-on with daily shipping and warehouse responsibilities.
- Demonstrate strong independent problem-solving skills and the ability to figure things out without constant supervision.
- Communicate daily with ownership regarding shipping status, receiving issues, inventory concerns, safety, workflow, and priorities.
- Monitor daily shipping and receiving goals and communicate whether targets are being met.
- Identify workflow problems and suggest practical improvements.
- Stay calm, professional, and clear in communication, even during high-stress or fast-paced situations.
- Adapt quickly to interruptions, changing priorities, and new assignments without losing productivity.
- Take on additional responsibilities as the company grows and workflows evolve.
Qualifications
- Experience in shipping, receiving, warehouse operations, or logistics required.
- Previous supervisory or team-lead experience required.
- Packaging and order fulfillment experience preferred.
- Strong safety mindset with the ability to enforce safe work practices.
- Ability to independently solve problems and adapt to changing assignments.
- Strong reading and writing skills.
- Excellent verbal communication skills with the ability to communicate directly with ownership.
- Ability to train others quickly and effectively.
- Strong attention to detail and accuracy.
- Ability to work efficiently in a fast-paced environment.
- Able to lift 40+ lbs and stand for extended periods.
- Professional, reliable, self-motivated, and eager for growth.
What We Offer
- Full-time position with opportunities for advancement.
- Rapid growth opportunities into higher leadership roles.
- Small-business environment where initiative and hard work are recognized.
- Training on shipping, receiving, packaging, warehouse procedures, and equipment.
- Opportunity to take on increased responsibility as the company expands.
- Chance to play a key role in the company's continued growth.
Benefits
- Medical, dental, and vision insurance
- Retirement plan with company match
- Paid time off
- Paid holidays
We are a rapidly growing small business in the home goods sector, experiencing significant growth in customer demand. We are looking for motivated individuals who want long-term growth and the opportunity to advance as the company expands.