Shipping Manager

SchureMed is looking for a Shipping Manager to oversee Domestic and International shipping from our Abington Ma location.

Summary - Job Responsibilities - Activities:

• Lead daily shipping and receiving operations to support accurate, on-time order fulfillment.
• Supervise, schedule, train, and coach shipping and warehouse staff; assign work and address performance concerns.
• Set and maintain procedures for order handling, packaging, labeling, documentation, and returns.
• Coordinate order readiness and priorities with Operations, Customer Service, production, inventory, and suppliers
• Select and coordinate carriers; review service and rates, schedule pickups, and resolve delivery issues and claims.
• Ensure shipping documents, labels, and records are complete and accurate.
• Oversee secure packaging and documentation of product dimensions, weight, and photographs when required.
• Track shipments, communicate status, and address delays or other service problems promptly.
• Monitor shipping accuracy, on-time performance, and costs; identify and implement process improvements.
• Coordinate inventory transfers and maintain adequate shipping supplies and packaging materials.
• Keep the shipping and receiving area clean, organized, and ready for daily operations.
• Maintain shipping files, spreadsheets, email, and other records in a timely and accurate manner.
• Ensure staff follow company quality procedures, safe work practices, and applicable shipping requirements.
• Maintain shipping equipment and office tools in usable condition and report repair needs.
• Perform other shipping or warehouse duties assigned by the Director of Operations.

Education - Experience:

• High school diploma or GED required.
• Experience managing or leading shipping, receiving, or warehouse operations; prior staff supervision preferred.
• Experience with Microsoft Office, including word processing and spreadsheets; able to learn shipping systems and file structures.
• Able to accurately document product dimensions and weight and work in a fast-paced warehouse environment.

Required Skills and Competencies:

• Demonstrated ability to lead, train, and organize a team and set clear work priorities.

• Strong written and verbal communication skills and effective collaboration across departments and with carriers.

• Strong attention to detail in order processing, shipping documents, and records.

• Good judgment and problem-solving skills; able to resolve issues and improve work processes.

• Able to take initiative, manage competing deadlines, and work independently.