Shipping & Receiving Associate – Luxury Watches

Investment Watches is seeking a dependable and detail-oriented Shipping & Receiving Associate to handle incoming and outgoing packages at our Austin showroom.

This is an active, hands-on position. Most of your day will involve opening packages, checking and documenting their contents, carefully packing luxury watches, preparing shipments, and keeping our shipping area organized. You will use a computer for shipping labels and records, but the main focus is handling items and getting packages ready.

Responsibilities

• Receive and open incoming packages
• Check watches, accessories, and paperwork against shipment records
• Photograph incoming items and record their details
• Flag damage, missing items, or discrepancies immediately
• Label items and deliver them to the appropriate team
• Carefully wrap, protect, and pack luxury watches and other valuable items
• Prepare shipping labels and check addresses, shipping instructions, and insurance requirements
• Organize outgoing packages and coordinate carrier pickups and drop-offs
• Track shipments and report delivery issues
• Keep accurate records of incoming and outgoing items
• Keep the packing area clean, organized, and stocked with supplies
• Follow company security procedures when handling valuable items

Qualifications

• Enjoys practical, hands-on work
• Careful and attentive to small details
• Dependable, punctual, and organized
• Comfortable spending much of the workday on your feet and handling packages
• Able to follow packing, intake, and security procedures consistently
• Comfortable using basic computer systems for shipping labels and records
• Communicates clearly and asks questions when something does not match
• Shipping, receiving, packing, retail stockroom, or warehouse experience is helpful
• No luxury-watch experience required; training will be provided
• Must work on-site at our Austin showroom

About Investment Watches

Investment Watches is one of the fastest-growing luxury-watch companies in the United States. We operate from an 8,000+ square-foot Austin showroom featuring a bank-grade vault, authentication center, watchmaking workshop, content studio, and private client spaces.

Investment Watches was ranked No. 9 on the 2026 Inc. 5000 and recognized as the fastest-growing private company in the Austin metropolitan area.